Amendment 2 - Yakama Indian Health Clinic, Laboratory Support Services

INDIAN HEALTH SERVICE Portland Area Requirements Document Page 1 of 7 1. Title Laboratory Support Services - Medical Laboratory Scientist and Medical Technician (Phlebotomy) 2. Background The Portland Area Indian Health Service, Yakama Service Unit is the principal federal health care provider and health advocate for Indian people and provides a comprehensive health service delivery system for American Indians and Alaska Natives. The Service Unit requires laboratory support services to assist in the delivery of direct patient medical care in a clinical laboratory setting. The requirement supports the overall health care status of the eligible patient population served by the Yakama Service Unit. The work involves direct patient care, laboratory diagnostic testing, specimen collection, quality control, and coordination with health care providers. Performance must support applicable clinical laboratory, patient safety, privacy, confidentiality, credentialing, and facility requirements, including CLIA, COLA, OSHA, HIPAA, Privacy Act, and Indian Health Service credentialing/background requirements. 3. Scope The contractor shall provide non-personal laboratory support services consisting of one (1) Medical Laboratory Scientist and one (1) Medical Technician (Phlebotomy) in a moderate complexity outpatient clinical laboratory setting. Services shall support diagnostic testing, phlebotomy, specimen collection and handling, quality control, documentation in the electronic health record, patient flow, and coordination with health care providers. Services shall be provided during clinic operating hours as scheduled, not to exceed forty (40) hours per week. The intended outcome is timely, accurate, safe, and compliant laboratory support for direct patient care at the Yakama Service Unit. 4. Specific Tasks or Specifications A. Staffing and general service requirements • Provide no more than one (1) Medical Laboratory Scientist and one (1) Medical Technician (Phlebotomy). • Perform laboratory duties in a moderate complexity outpatient setting. • Provide laboratory support during clinic operating hours as scheduled, not to exceed forty (40) hours per week. • Perform or assist with diagnostic testing in chemistry, hematology, urinalysis, serology, and microbiology, and assist with phlebotomy as needed. -- 1 of 7 -- INDIAN HEALTH SERVICE Portland Area Requirements Document Page 2 of 7 • Operate laboratory equipment and analyzers, run quality controls, perform calibration of laboratory equipment, and apply professional judgment when resulting challenging diagnostic laboratory results. • Maintain patient safety, infection control, biosafety, quality control, and regulatory compliance in the performance of all laboratory duties. B. Medical Laboratory Scientist duties • Ensure accurate and timely patient testing while prioritizing patient safety, infection control, and regulatory compliance. • Perform and interpret diagnostic tests; maintain laboratory equipment; conduct quality control procedures; and document results in the electronic health record. • Perform phlebotomy, proper specimen collection, specimen handling, and related laboratory processes. • Maintain a safe laboratory environment through adherence to biosafety protocols. • Collaborate with health care providers, communicate critical test results, manage inventory, and participate in inspections, audits, and regulatory compliance activities. • Support internal, external, and organizational customer service; attend and participate in laboratory department meetings; and complete all required training. C. Medical Technician (Phlebotomy) duties • Perform phlebotomy procedures and specimen collection with emphasis on patient safety and comfort. • Support the pre-analytical phase of laboratory testing and related diagnostic processes. • Perform CLIA-waived testing while ensuring quality control compliance. • Manage laboratory inventory and accurately document patient information in the electronic health record. • Perform clerical duties, including answering phones, responding to staff and patient inquiries, and maintaining organized records. • Oversee laboratory reception functions, including patient check-in, appointment scheduling, and facilitation of laboratory services. • Coordinate patient flow in accordance with compliance requirements to enhance efficiency and minimize wait times. • Support internal, external, and organizational customer service; attend and participate in laboratory department meetings; and complete required training and continuing education to maintain competencies. D. Minimum qualifications • Medical Laboratory Scientist: current and valid Medical Laboratory Technician/Technologist/CLS certification from a nationally recognized credentialing -- 2 of 7 -- INDIAN HEALTH SERVICE Portland Area Requirements Document Page 3 of 7 agency or state licensing body; current CPR certification; and at least one (1) year of experience working as a medical laboratory scientist. • Medical Technician (Phlebotomy): at least one (1) year of experience working in phlebotomy and current CPR certification. • All key personnel shall meet Yakama Service Unit requirements for credentialing and background. Additional information may be required by Indian Health Service. • Personnel shall meet applicable requirements stated in the Medical Staff By-Laws, IHS manual, State scope of practice requirements, and national certifying body requirements. • Personnel shall meet the conditions of Section 408 of the Miscellaneous Indian Legislation, Public Law 101-630, for covered positions involving regular contact with or control over Indian children. E. Required post-award documentation The contractor shall complete, sign, and return the following required forms within ten (10) days after award: • Certification of Immunization • Declaration of Employment • Certification of Education and Insurance • HIPAA Agreement, Business Associate Agreement • Addendum to D…