Custodial Services - Fort Devens, MA

CUSTODIAL SERVICES PERFORMANCE WORK STATEMENT (PWS) DEVENS RESERVE FORCES TRAINING AREA DEVENS, MA 18 April 2025 -- 1 of 74 -- i Devens Reserve Forces Training Area Custodial Services Enterprise-wide Performance Work Statement (PWS) (Service 402 - Custodial Services) (U) Table of Contents 1.0 General..................................................................................................................1 Description of Services/Introduction. ................................................................. 1 Background. ......................................................................................................1 Objectives. ........................................................................................................1 Scope................................................................................................................2 Traffic Flow. ......................................................................................................2 Restoration of Real Property Damage. .............................................................. 2 General Information. .........................................................................................3 1.7.1 Scope.........................................................................................................3 1.7.2 Locations to Receive Custodial Service ..................................................... 3 1.7.3 Schedule of Services Work Log. ................................................................ 3 1.7.4 Recognized Holidays. ................................................................................3 1.7.5 Hours of Operation. ....................................................................................3 Installation Closures. ..............................................................................4 Emergency Delays and Support. ............................................................ 4 Unforeseen Buildings Closures............................................................... 4 1.7.6 Place of Performance.................................................................................4 1.7.7 Type of Contract. .......................................................................................4 1.7.8 Security Requirements. ..............................................................................5 Access and General Protection/Security Policy and Procedures. ........... 5 Physical Security. ...................................................................................6 Security Training.....................................................................................6 Key Control.............................................................................................7 Lock Combinations. ................................................................................8 1.7.9 Post Award Conference/Periodic Progress Meetings. ................................ 8 1.7.10 Government Roles and Responsibilities. .................................................... 9 Contracting Officer (KO). ..................................................................... 9 Contracting Officer’s Representative (COR)......................................... 9 1.7.11 Specific Contractor Requirements, Roles and Responsibilities................. 10 -- 2 of 74 -- Devens Reserve Forces Training Area Custodial Services Enterprise-wide Performance Work Statement (PWS) (ISR/ABSS 402 - Custodial Services) (U) ii U.S. Residency. ................................................................................ 10 Contractor Hiring Restrictions. .......................................................... 10 Contractor Identification. ................................................................... 10 Standards of Conduct. ...................................................................... 11 Contractor Key Personnel. ................................................................ 11 Phase In /Phase Out Period. ............................................................. 12 Quality Control .................................................................................. 12 Emergency Services. ........................................................................ 13 Accident Reporting. ........................................................................... 13 Environment and OSHA. ................................................................... 13 Asbestos Awareness......................................................................... 14 1.7.12 Environmental Compliance. ..................................................................... 14 1.7.13 Safety Data Sheets. ................................................................................. 15 2.0 Definitions and Acronyms. ................................................................................... 16 Definitions. ...................................................................................................... 16 2.1.1 AbilityOne Commission. ........................................................................... 16 2.1.2 Acceptable Quality Level (AQL). .............................................................. 16 2.1.3 Carpet Care. ............................................................................................ 16 2.1.4 Child, Youth and School Services (CYSS). .............................................. 16 2.1.5 Cleaning. .................................................................................................. 16 2.1.6 Contractor. ............................................................................................... 16 2.1.7 Contractor Acquired Property (CAP). ....................................................... 16 2.1.8 Contracting Officer (KO). .......................................................................... 16 2.1.9 Contracting Officer’s Representative (COR). ............................................ 17 …