What this opportunity is
The Department of Health and Human Services is seeking Dental Equipment Preventative Maintenance (PM) Services for the Northern Cheyenne Service Unit in Lame Deer, Montana. This opportunity is set aside for Indian Economic Enterprises (IEE) under the Buy Indian Act, making it suitable for Indian Small Business Economic Enterprises (ISBEEs). As this is a Sources Sought notice, interested vendors should prepare capability statements and the required representation form, rather than submitting bids at this stage.
Analysis by Mindy, grounded in the SAM.gov notice.
Description
Statement of Work (SOW)
1. PROJECT TITLE: Preventive Maintenance Services for Dental Equipment
2. BACKGROUND/PURPOSE: The Northern Cheyenne Service Unit requires preventive
maintenance (PM) and minor repair services for dental equipment to ensure continuous,
safe, and effective operation of clinical dental services. The dental program supports
direct patient care and must maintain equipment in accordance with manufacturer
recommendations, accreditation standards, and infection control requirements.
3. SCOPE: The Contractor shall provide preventive maintenance, inspection, testing, and
minor repair services for dental equipment located at the Northern Cheyenne Service
Unit. Services shall be performed in accordance with original equipment manufacturer
(OEM) specifications for equipment including, but not limited to, A-dec, Dentsply, and
Cavitron systems.
The objective is to ensure all dental equipment remains fully operational, compliant with
manufacturer and regulatory standards, and minimizes downtime impacting patient care.
The Contractor must be authorized or certified to service OEM equipment and provide
qualified technicians and OEM-compliant parts.
4. APPLICABLE DOCUMENTS:
a. OSHA Standards (29 CFR 1910) – Occupational Safety and Health
b. CDC Guidelines for Infection Control in Dental Health-Care Settings
c. Joint Commission accreditation standards
d. Manufacturer Operation & Maintenance Manuals (A-dec, Dentsply, Cavitron)
e. NCSU Infection Control Policy
f. NCSU Quality Control of Sterilized Items Policy
5. TASKS: The Contractor shall provide:
Task 1 – Preventive Maintenance Services
The Contractor shall perform scheduled preventive maintenance on all covered
dental equipment in accordance with OEM recommendations. PM services shall
generally be performed on a quarterly basis or less frequently as are required per
the manufacturer’s instructions. Services include inspection, calibration,
lubrication, adjustments, and functional testing.
Task 2 – Inspection and Compliance
The Contractor shall inspect equipment to ensure compliance with safety,
infection control, and operational standards. The Contractor shall identify
deficiencies and recommend corrective actions.
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Task 3 – Minor Repairs and Parts Replacement
The Contractor shall perform minor repairs and replace worn or defective parts as
necessary to maintain operational readiness. All replacement parts shall be OEM
or OEM-equivalent and meet manufacturer standards.
Task 4 – OEM Authorization Requirement
The Contractor shall be authorized or certified to service (but not limited to) A-
dec, Dentsply, and Cavitron equipment. Documentation of authorization shall be
provided upon request. Services must comply with manufacturer warranty and
servicing requirements.
Task 5 – Service Documentation and Reporting
The Contractor shall provide service reports for each visit, documenting work
performed, equipment condition, parts replaced, and any recommended follow-up
actions. Reports shall be submitted to the Government within 10 business days of
service completion.
Task 6 – Emergency/Unscheduled Service Calls
The Contractor shall provide on-call support for emergency repairs as requested
by the Government. Response time shall be within 48 hours unless otherwise
coordinated.
Task 7 – Coordination with Government Personnel
The Contractor shall coordinate all services with the designated Technical Point
of Contact (TPOC) to minimize disruption to clinical operations.
6. REQUIREMENTS:
a. No remote connectivity will be required or allowed for the completion of required
services.
7. DELIVERABLES AND DELIVERY SCHEDULE:
a. The first Preventive Maintenance (PM) Services will be completed within 30 days
of contract award and then completed quarterly thereafter.
b. Services are to be completed during normal business hours. Monday – Friday
8:00 am – 4:30 pm Mountain Time except for Federal Holidays. Any after-hours
services will require preauthorization by the Technical Point of Contact, COR or
CO.
c. Service Reports are to be submitted within 10 business days after each service
visit.
d. Repair Services: Completed within mutually agreed timeframe based on severity
e. Emergency Service Response: Within 48 hours of notification.
8. GOVERNMENT-FURNISHED EQUIPMENT AND INFORMATION: The Government
will provide access to all dental equipment, facility space, and relevant equipment
inventories necessary to perform services. The Government will also provide access to
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equipment maintenance records, if available. All Government-furnished property shall be
used solely for contract performance.
9. PLACE OF PERFORMANCE: Services shall be provided at:
Northern Cheyenne Service Unit
420 N. Cheyenne Ave
Lame Deer, MT 59043
10. PERIOD OF PERFORMANCE: The period of performance is for a one-year base period
plus four one-year option periods.
11. SECURITY: N/A
12. DENTAL EQUIPMENT INVENTORY TO BE SERVICED:
Dental Equipment Inventory
Category Unit /
Description Model # Serial # Notes
M11
Sterilizer #1 9A259001 V1918649
M11
Sterilizer #2 9A259001 V1918648
M11
Sterilizer #3 M11-042 V2730215
M11
Sterilizer #4 M11-042 V2730219
Ultrasonic Small H
Schein 741 15034 -
151125
Ultrasonic Large ESMA E889 88935
X-Ray Arm A 537 F37601
X-Ray Arm B-C 537 F37606
X-Ray Arm D-E 537 F37413
X-Ray Arm F-G 537 F3715
X-Ray Arm H-I 537 F37602
X-Ray Arm J-K 537 F37604
Pro Clean
Suction 1 PC2800 2020938
Pro Clean
Suction 2 PC2800 20201952
Pro Clean
Suction 3 PC2800 20201937
Pro Clean
Suction 4 PC2800 20201935
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Category Unit /
Description Model # Serial # Notes
Pro Clean
Suction 5 PC2800 20201955
Pro Clean
Suction 6 PC2800 20201633
Pro Clean
Suction 7 PC2800 20201710
Pro Clean
Suction 8 PC2800 20203376
Pro Clean
Suction 9 PC2800 20203370
Pro Clean
Suction 10 PC2800 20203355
Additional
Equipment
Vacuum and
Compressor
Maintenance
included;
serial
numbers not
provided
Additional
Equipment
Cabinetry
Components
Some parts
of cabinetry
Radiology
Equip
Cone Bea…
Source: SAM.gov, as posted. Verify the current solicitation before responding.