Dorm Internet Services at Whiteman AFB

509 Civil Engineer Squadron 660 Tenth Street, Ste 201 Whiteman AFB MO 65305 3/18/2026 PERFORMANCE WORK STATEMENT (PWS) Unaccompanied Housing Broadband Internet Infrastructure and Service -- 1 of 13 -- Table of Contents 1.0 Introduction and Background................................................................................... 3 • 1.1 Purpose ......................................................................................................... 3 • 1.2 Background ................................................................................................... 3 • 1.3 Scope of Work ................................................................................................ 3 2.0 Contractor Requirements ......................................................................................... 3 • 2.1 Technical Requirements ................................................................................... 3 • 2.2 Installation and Implementation ........................................................................ 5 • 2.3 Maintenance and Support ................................................................................. 6 3.0 Performance Standards and Metrics (Service Level Agreement - SLA) ........................ 6 • 3.1 Uptime Guarantee ........................................................................................... 6 • 3.2 Latency and Packet Loss .................................................................................. 6 • 3.3 Reporting....................................................................................................... 6 • 3.4 Quarterly Multi-Functional Team Reviews.......................................................... 6 4.0 Security Requirements ............................................................................................. 6 • 4.1 Network Security ............................................................................................ 6 • 4.2 Data and Device Policy .................................................................................... 6 5.0 General Information ................................................................................................ 7 • 5.1 Period of Performance ..................................................................................... 7 • 5.2 Travel and Transportation ................................................................................. 7 • 5.3 Hours of Service ............................................................................................. 7 • 5.4 Federal Holidays ............................................................................................. 7 • 5.5 Inclement Weather, Exercise, or Alerts ............................................................... 7 • 5.6 Installation Security ........................................................................................ 7 • 5.7 Traffic Laws ................................................................................................... 8 6.0 Deliverables ............................................................................................................ 8 7.0 DAF Contracting Regulations ................................................................................... 8 TECHNICAL EXHIBIT 1 ........................................................................................... 11 -- 2 of 13 -- PERFORMANCE WORK STATEMENT (PWS) Unaccompanied Housing Broadband Internet Infrastructure and Service Whiteman AFB, MO 18 March 2026 1.0 Introduction and Background • 1.1 Purpose: This Performance Work Statement (PWS) outlines the requirements for a contractor to provide reliable, high-speed broadband internet service to residents of military unaccompanied housing (dormitories). The service is intended to improve the quality of life, support professional and educational development, and ensure connectivity for residents. • 1.2 Background: Section 651 of the National Defense Authorization Act (NDAA) for FY25, amended title 10, U.S. Code adding § 2265, access to broadband internet access service for certain members of the armed forces. In accordance with policy directives from the Department of War (DoW), the Secretary of the Air Force for Installations and Environment (SAF/IEI), and the Air Force Civil Engineer Center (AFCEC), broadband internet is to be provided at no cost to Airmen, Guardians, and other service members residing in permanent party unaccompanied housing. This initiative is a quality-of-life enhancement and a critical component of modernizing base infrastructure. • 1.3 Scope of Work: The contractor shall provide all necessary personnel, equipment, materials, and supervision to engineer, install, operate, and maintain a comprehensive, turnkey broadband internet service for the designated dormitory facilities; bldgs. 1551, 1552, 1556, 1559, 1560, and 1561. This includes providing the network infrastructure, managing the service, and providing technical support to all residents. 2.0 Contractor Requirements • 2.1 Technical Requirements: • 2.1.1 Bandwidth and Speed: The internet service shall meet or exceed the speed benchmarks for fixed broadband established by the Federal Communications Commission (FCC) under Section 706 of the Telecommunications Act. As of March 2025, this benchmark is a minimum of 100 Mbps download and 20 Mbps upload speed per user. The contractor must adhere to the latest FCC benchmark throughout the contract period. • 2.1.2 Network Coverage: The contractor shall ensure reliable, high-speed wireless internet coverage is available throughout all individual residential rooms and common areas within the designated unaccompanied housing facilities. -- 3 of 13 -- Resident room counts per dormitory (counts include hospitality rooms): Building Number of Rooms 1551 126 1552 128 1556 126 1559 128 1560 125 1561 123 Total Bldgs 6 Total Rooms 756 • 2.1.3 Equipment: The contractor shall provide, install, a…