Draeger Anesthesia Maintenance Services, Request for Information

Performance Work Statement Draeger Anesthesia System Equipment Maintenance Services US FLEET FORCES Norfolk, Virginia REVISED 5/13/2026 GENERAL. 1. DESCRIPTION OF WORK: Naval Medical Readiness Logistics Command Detachment Fort Detrick has a requirement for an on-site maintenance service contract for Draeger Anesthesia units onboard the US Navy Fleet. The contractor shall provide their Total Care Maintenance Service Agreement to include all resources, labor, travel, transportation, parts, materials, equipment, and management necessary to keep the medical equipment in good operating condition and to perform all scheduled and unscheduled maintenance of the equipment listed in Table 1. This non-personal services maintenance contract shall cover the repair, PM, calibration, and exchange services according to the Manufacturer’s specifications for the equipment listed in Table 1. Table 1 - Equipment List Nomenclature Manufacturer Serial # Component: ATLAN A350/A350XL xGM Draeger Medical Inc. Varies 7 units See schedule of equipment Component: Fabius TIRO w COSY 2.6 Draeger Medical Inc. Varies 76 units See schedule of equipment Component: Vamos/Vamos Plus Draeger Medical Inc. Varies 76 units See schedule of equipment 1.1. This contract is a NON-PERSONAL SERVICES contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. 1.2. The inspection and acceptance point for all services rendered under this contract will be by the Contracting Officer’s Representative (COR), BMET, or a Medical Department Representative. The performance by the contractor technician, the quality of services rendered, and any documentation or written material in support of same, shall be subject to continuous inspection, surveillance and review for acceptance by the COR or designated representative. Other performance evaluation factors will be monitored that are not quantified by numerical measurements, Contractor technician relationship with Medical Department staff/Government contracting personnel and compliance with ship policy and procedures. 2. Contractor Requirements. 2.1. Contractor will provide only technically qualified and authorized Draeger Medical System technicians who are factory trained and certified to perform maintenance on the equipment in Table 1 and have a minimum of two years of experience working on the contracted equipment. Technicians will have Draeger credential standards, DI factory authorized training for each product and will be ISO 9001 certified. Service personnel must have a good working knowledge of the equipment and have complete access to the online and local access to Draeger Service Connect required to perform services and maintenance per the OEM specifications. 2.2. The Contractor shall only install Draeger System Hardware, Firmware and Software in order to be in compliance with the manufacturer’s specifications to the Draeger Anesthesia Systems. 2.3. The Contractor shall only install Draeger Anesthesia System firmware and software upgrades as necessary to keep up with annual improvements in order to ensure that the Draeger Anesthesia System is running according to manufacturer’s specifications. -- 1 of 7 -- 2.4. The Contractor shall not hire off-duty Government employees who serve as inspector or COR’s in their Government position, or any other persons whose employment would result in a conflict of interest. 3. Administrative. 3.1. Reports. The Contractor shall submit reports to the COR or Contracting Officer as requested for use in monitoring Contractor performance. Such reports may include, but are not limited to, a service report as identified in paragraph 7.8. 3.2. Safety. The Contractor shall ensure its personnel comply with all installation and Ship safety regulations. Such regulations include, but are not limited to, general safety, fire prevention, and waste disposal. Copies of these regulations are on file in the medical activity safety office or may be obtained through the COR. 3.3. Security. 3.3.1. The Contractor shall ensure its personnel comply with the local installation requirements for vehicle registration and operation on the military facility. Any vehicle operated by contract personnel on the military installation must have the minimum liability coverage required by the state in which the performance is located. 3.3.2. The Contractor shall ensure its personnel comply with installation and Ship personnel identification and access requirements. The Contractor is responsible for absences due to expired identification and access documents. 3.4. Software upgrades/updates. All software updates, corrective in nature, shall be at no-cost to the government. Any upgrade which adds-on or enhances equipment features may be at an additional cost. 3.5. Contractor shall provide all documentation required to meet all regulatory compliance testing procedures. 3.6. Invoices and Payment Information. Payment will be made electronically via ASSIST portal. 4. Contractor Conduct. 4.1. The Contractor is responsible for the conduct of his/her employees. All services shall be provided in accordance with established standards, principles, and ethics of the profession and applicable professional specialty organizations, and shall ensure the highest regard to patient dignity. 4.2. The Contractor shall ensure that its personnel comply with MTF policies regarding personal appearance and conduct. 4.3. Inquiries. Contractor shall ensure that its personnel do not respond to any media inquiries. Any inquiries from the media shall be immediately relayed to the COR, who will relay them to the MTF Commander. There shall be no interviews, comments, or any other response without the knowledge and approval of the MTF Commander. Other than routine inquiries from external agencies, all other inquiries and complai…