Government-Owned Anesthesia Equipment Preventative Maintenance Services

Statement of Work 1. Contract Title: Preventative Maintenance and Repair of Anesthesia Equipment 2. Background: The New Mexico Veterans Affairs Healthcare System (NMVAHCS) requires preventive maintenance and repair of Government—Owned Anesthesia Equipment directly used for patient care. Note: The term “facility” within this statement of work references the New Mexico Veterans Affairs Healthcare System. 3. Scope of Work: The contractor shall be responsible for preventive maintenance on all anesthesia equipment listed in this contract. Reference enclosed equipment listing and SOW for quantities and details in section 11. a. Each preventive maintenance inspection will include a complete inspection, vaporizer efficacy testing, and calibration of each unit as described in the Preventative Maintenance Section of the current associated equipment Service Manual that will be provided to the Contractor. b. The preventative maintenance inspection is to be scheduled with the Program Point of Contact and should be in accordance with the manufacturer’s recommendation. Any parts that are needed to perform the preventative maintenance will be provided by the Contractor. i. The Carestation 650s and Avance CS2s will receive semi-annual preventative maintenance. ii. The Carescape Respironics Modules will receive annual Preventative Maintenance. iii. The LCS vaporizers will undergo an efficacy test semi-annually. c. The Contractor shall be responsible for repair services on the Carestation 650s, Avance CS2s and Carescape Respironics Modules including all parts, labor and travel required to repair the units to manufacturer specified functioning levels. i. Original Equipment Manufacturer (OEM) parts must be used for all repairs and preventative maintenance. Refurbished and non-OEM parts are not authorized. d. The contractor shall provide next day shipping to the facility for any parts required for repairs or preventative maintenance for the equipment through the Contractor’s parts depot. i. The Contractor shall provide the facility with prefilled shipping labels. e. The Contractor shall respond within 4 hours to any emergency that arises regarding the equipment. f. The Contractor shall send a replacement or loaner if the unit cannot be repaired and send it back to the facility within 48 hours. g. The Contractor shall not replace the equipment in section 11 with another without Contracting approval and all changes must be noted through a contract modification. The location of this equipment is found in section 8 of this SOW. h. The Contractor shall verify that the equipment that was serviced is fully functional before sending it back to the facility. Commented [DK1]: Can be removed -- 1 of 6 -- i. The Contractor shall deliver a hard copy or electronic copy of a Field Service Report that delineates the service performed and confirms quality assurance tests results to the facility, refer to section 5 for additional details. j. Service technicians shall be certified by the OEM to perform preventative maintenance, inspection and repairs on the enclosed specified equipment. The Contractor shall provide documentation/copy of certification upon request. k. This contract shall provide for the addition and removal of equipment covered in the scope of services. The Contractor shall not remove any hard drives off station without prior approval from the Program Point of Contact. l. The Contractor shall provide a total of two OEM Technical Training Sessions for Biomedical Staff, focusing on basic servicing and troubleshooting of the Carestation 650 model. These sessions will take place in a classroom setting at the GE Healthcare Institute, located at 3114 N. Grandview Blvd., Waukesha, WI 53188. All relevant training materials will be provided by the Contractor, while GE will issue certifications of completion to the participants. A total of two individuals will be trained, one during the base year of the contract and the other during Option Year One, travel is not included. m. The Contractor shall provide two OEM Technical Training Sessions for Biomedical Staff, focusing on basic servicing and troubleshooting of the Avance CS2 Model. These sessions will take place in a classroom setting at the GE Healthcare Institute, located at 3114 N. Grandview Blvd., Waukesha, WI 53188. All relevant training materials will be provided by the Contractor. GE will issue certificates of completion to the participants. A total of two individuals will be trained, one during the base year and the other in Option Year One, travel not included. 4. Over and Above Repairs/Emergency Maintenance: a. The Contractor shall provide unlimited telephone technical support and onsite service calls. These service calls shall be used for any maintenance or repair service as determined by Biomedical Engineering. b. Telephone Response Time: The Contractor's Field Service Engineers (FSE) or Technical Support must respond by phone to Biomedical Engineering within four (4) hours after receipt of telephone notification between the hours of 7:00 am to 4:00 pm Mountain Time, Monday through Friday. c. Any emergency or additional work that needs to be performed must be approved through an executed contract modification signed by the Contracting Officer. d. The Contractor shall provide an on-schedule quote to both the CO and Program Point of Contact for review and consideration. Additional funding will be provided by the facility through an executed contract modification. e. Once an emergency modification has been issued to the contractor, the FSE shall be on site within 48 hours of modification emergency notification. 5. Field Service Reports shall be provided to the Biomedical Engineering Department, New Mexico Veterans Affairs Healthcare System located at section 8 of this SOW, within two weeks of service for all service activities including preventive maintenance, emergency repairs, and safety inspections, and shall contain the following information: -- 2 of …