Grounds Maintenance/Snow Removal Services, BP Station, Swanton, VT

Department of Homeland Security US Customs and Border Protection STANDARD STATEMENT of WORK For Grounds Maintenance and Snow Removal Location: Swanton Border Patrol Station 104 Raven Drive, Highgate Center, VT 05459 Statement of Work TABLE OF CONTENTS Page Introduction 03 General Requirements 03 Scope… 03 Description of Tasks and Deliverables 03 Lawn and Grounds Maintenance 03 Snow Removal 05 Site Specific Other Items 07 Supplies, Materials, Equipment, and Utilities… 07 Supervision – Contractor’s Management Contact… 08 Other Contractor Considerations 09 Accident Report Procedures 09 Use of Premises… 09 Legal Requirements, Permits, and Code Compliance 09 Hazardous Materials 10 Physical Security… 10 Personnel Conduct, Supervision, Task Frequency Schedules, Manager Qualifications 11 Surveillance by Customer Complaint 12 Modifications, Change Orders, Deviations 12 General Information 12 Definitions 13 Attachment A – Worksite Specification Statement Attachment B – Task and Frequency Chart – Land and Grounds Maintenance INTRODUCTION This Statement of Work (SOW) is intended to support the facility services at U.S. Custom and Border Protection (CBP) sites. All service work shall be performed on CBP properties as specified by Building Entity (BE). Typical service work will be performed within a 5 to 7 day week observed by the building occupants, unless changes are specifically approved by the Contracting Officer’s Representative (COR) or Government Authorized Representative. Site descriptions for Building Entity (BE) are located on the “Worksite Specification Statement” document as Attachment A. The Contractor agrees that the “Task and Frequency Chart” attached to this document as Attachment B and completed by a Government Authorized Representative or COR will act as, but not be limited to, the minimum tasks and frequencies to be performed by the Contractor. GENERAL REQUIREMENTS All work shall be performed as specified at the U.S. Customs and Border Protection (CBP) Building Entity (BE) Site defined in Section 3.3 below. Custodial services will be performed within the normal five to seven-day week observed by the building occupants, unless changes are specifically approved by the Contracting Officer's Representative (COR) or Government Authorized Representative. No work shall be performed when the government has no work force on duty available for the inspection of the contractor's work unless prior approval of the Government Authorized Representative is obtained. Heavy duty cleaning shall be completed after the normal working hours of the building occupants. Heavy duty cleaning is defined as any custodial cleaning work that will negatively impact the production of a work group. SCOPE The Contractor shall provide all management, supervision, labor, transportation, supplies, and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure a clean, neat and professional appearance at the CBP site. The Contractor shall provide custodial and related services in accordance with the requirements of this SOW. The “Task and Frequency” Chart for this property is set forth in Attachment B of this SOW. DESCRIPTION OF TASKS AND DELIVERABLES The Contract Services Guidelines for the Contractor are given below, but may not be limited to just those items listed. Questions should be addressed to the Government Authorized Representative. Land and Grounds Maintenance NOTE: Because of varying, uncontrollable, weather conditions affecting growth of vegetation work requirement frequencies specified in this section only define normal requirements. The Contractor is expected to maintain the grounds in a manner that will present a well-groomed appearance throughout the year. The Contractor will sign in or provide notice upon arrival to the Government Authorized Representative and review the completed work with the Government Authorized Representative for visual approval before signing out. Perform Grounds Cleaning The Contractor shall clean grounds, landscape beds, driveways, parking areas, indoor parking areas, and sidewalks, so that after cleaning they are free of paper, trash, bottles and other discarded material. The Contractor shall remove empty boxes, and remove cans from the premises. Outdoor parking areas shall be hosed down with water to remove caked mud and dirt. Grass Mowing Grass shall not be cut while wet from heavy dew or rainfall, unless the job is specifically ordered by the Government Authorized Representative. The Contractor shall mow all lawn areas on the property such that a uniform grass height between 1½” to 3" is maintained at all times. The uniform grass height can be altered by the Government Authorized Representative for each facility. All grass shall present a well-groomed appearance at all times. Where practical, each successive mowing will be in different directions, at approximately right angles to the direction of the previous mowing. The cutting edges of all mowing equipment used will be kept in sharp condition. Bruising (grass blade ends turn brown) or rough cutting of grass will not be acceptable. Mowers shall be of a type that causes clippings to be distributed evenly over the cut area. If the mowers used cause the grass to windrow, the windrowed grass shall be removed and hauled away from Government property to prevent thatch buildup. Aeration needs will be determined by the Government Authorized Representative. Mowing of Non-landscaped Areas The Contractor shall mow all non-landscaped (wild grass/weeds) areas including retaining water ponds at regular intervals during the year such that the wild grass does not exceed a height of three to six inches. The local Government Authorized Representative will define the maximum height per individual area. Grass cuttings of these areas will not be left in random piles or other unsightly conditions. Grass Edgi…