Helicopter Transport Service - Eielson AFB, AK

Performance Work Statement (PWS) For Helicopter Operations Support Joint Pacific Alaskan Range Complex (JPARC) April 2026 -- 1 of 13 -- JPARC Helicopter Logistics Management Services Eielson Air Force Base, AK 1.0 DESCRIPTION OF SERVICES 1.1. Scope: This is a non-personal services requirement. The Contractor shall provide all personnel, management, supervision, and resources necessary to deliver a comprehensive Helicopter Logistics Management Service in support of the Joint Pacific Alaska Range Complex (JPARC). The Contractor shall serve as the single point of contact for the Government, responsible for procuring and coordinating all required helicopter flight hours from qualified, third-party flight operators to transport personnel and materials to remote sites. 1.2. Objective: The objective is to provide the 354th Range Squadron (RANS) with a reliable, "turn-key" solution for all helicopter support needs, relieving Government personnel of the administrative burden of scheduling, vetting, and coordinating with multiple aircraft operators. 1.3. Historical Workload Data (For Estimation Purposes Only) The following data is provided for informational and contractor planning purposes only. It represents the approximate annual average workload for this requirement over the past three fiscal years. The Government does not guarantee this volume of work in any given period of the contract. • Average Annual Flight Hours: Approximately 310 Total flight hours per year. • Estimated Mission Profile Mix: The following percentages represent the estimated historical distribution of mission types and are provided for informational and contractor planning purposes only. The Government may order any combination of services within the scope of this PWS. • Light Lift...Approximately 42% of annual flight hours.· • Medium Lift (Internal Cargo/Pax/External Sling Load)...Approximately 42% of annual flight hours. • Medium Lift (Night/IFR Hours)…Approximately 16% of annual flight hours. • Peak Seasons: Workload is historically highest during the months of February-March and May-August however, usage requests vary due to requirements and unforeseen issues. • Average Passenger/Cargo Load: A typical mission involves transporting 2-4 maintenance personnel with approximately 150 lbs. of associated tools, materials, and/or equipment. 1.4. Definition of Terms: • Normal Government Duty Hours: For the purpose of this contract, normal duty hours are defined as 0730-1630 Alaska Standard Time (AKST), Monday through Friday, excluding Federal Holidays. • Contractor's Point of Contact (POC): The Contractor shall designate a primary and alternate POC responsible for receiving and acknowledging all flight requests. The -- 2 of 13 -- Contractor shall provide a primary phone number, an alternate phone number, and an email address for this POC, to be kept current with the Contracting Officer. 2.0 CONTRACTOR REQUIREMENTS & RESPONSIBILITIES 2.1. General Management: The Contractor shall be solely responsible for managing the entire helicopter support process, from receiving a Government flight request to the successful completion of the mission. 2.2. Subcontractor Management & Vetting: • The Contractor shall establish and maintain a network of qualified helicopter service providers (subcontractors) capable of meeting the technical requirements of this PWS. • The Contractor is solely responsible for vetting all subcontractors to ensure they meet, at a minimum, all applicable Federal Aviation Administration (FAA), State of Alaska, and DoD safety, maintenance, licensing, and insurance requirements. The Government reserves the right to request proof of subcontractor compliance at any time. • The Contractor shall ensure the helicopter company has a sufficient plan for Medevac and Search and Rescue (SAR) operations in the event of an accident or mishap. This plan should meet all Federal and State of Alaska requirements. 2.3. Insurance: The Contractor shall maintain, and ensure its subcontractors maintain, adequate liability insurance to meet all Federal and State of Alaska requirements for passenger and cargo transport. 2.4. Scheduling and Coordination: • The Contractor shall provide a single point of contact (POC) for the Government to submit all helicopter support requests. • The Contractor shall manage all scheduling, deconfliction, and coordination with its subcontractors to fulfill Government requirements. • The Contractor shall provide a standardized Request Form for Government use. 2.5. Specialized Certifications The Contractor shall ensure that any subcontractor and pilot tasked with performing external sling load operations possesses all current and valid FAA certifications required for such operations. Proof of certification shall be made available to the Contracting Officer upon request. 3.0 SPECIFIC PERFORMANCE TASKS & STANDARDS 3.1. Service Level Requirements: The Contractor shall provide helicopter assets capable of meeting the Government's two primary mission profiles: • Light Lift: Capability to transport a minimum of 2 personnel and 100 lbs of equipment. -- 3 of 13 -- • Medium Lift: Capability to transport a minimum of 4 personnel and 500 lbs of equipment (internal or external sling load). • Special Cargo: Capability to transport Hazardous Materials (HAZMAT), including POL and batteries, in accordance with all applicable regulations. • Flight Rules: Capability to provide aircraft and pilots certified for Instrument Flight Rules (IFR) for night or low-visibility operations including potentially flights departing before morning civil twilight and landing after evening civil twilight. • External Sling Load Operations: The Contractor must be able to provide aircraft and FAA-certified pilots capable of safely conducting external sling load operations for cargo up to 500 lbs. All rigging and ground operations shall be conducted in accordance with FAA regulations and industry best practices. 3.2. Flight Req…