HVAC and small appliance (Keurig, Instahot, ice machines) maintenance and repair services.

June, 2025 1 Mary W. Jackson NASA Headquarters HVAC Services Statement Of Work Table of Contents 1. PART 1 – GENERAL REQUIREMENTS......................................................................................................4 1.1. PURPOSE. ...........................................................................................................................................4 1.2 Management. .....................................................................................................................................5 1.2.1. General. ..........................................................................................................................................5 1.2.2. NASA Procedural Requirements (NPR)...........................................................................................4 1.3. Other HQ Contracts/Government Employees……………………………………………………………………………….5 1.4. Quality Control...................................................................................................................................5 1.5. Compliance with Security Requirements............................................................................................5 1.5.1. Disclosure of Information................................................................................................................5 1.5.2. Residency.......................................................................................................................................5 1.5.3. Identification of Vehicle. ................................................................................................................ 5 1.5.4. Access............................................................................................................................................5 1.5.5 Visitor Badges................................................................................................................................5 1.6. Technical Reference Database........................................................................................................5 1.7 Safety. .............................................................................................................................................6 1.8. Licensing/Certification/Training.....................................................................................................6 1.8.1 Licensing/Certification. ...............................................................................................................6 1.8.2 Worker Qualifications................................................................................................................6 1.8.3 Training.......................................................................................................................................6 1.8.4. Personnel Certification Plan.....................................................................................................6 2 PART 2 – BASELINE (CORE) CONTRACT REQUIREMENTS..................................................................7 2.1 PROGRAM MANAGEMENT.............................................................................................................7 2.1.1 Industrial Relations. .....................................................................................................................7 -- 1 of 15 -- June, 2025 2 2.2 OPERATIONS AND MAINTENANCE PROGRAM IMPLEMENTATION..................................................7 2.2.1 Program Implementation............................................................................................................. 7 2.2.2 Safety and Health. ....................................................................................................................... 7 2.2.3 Emergency Procedures. ............................................................................................................... 8 2.2.4 Safety Equipment. ....................................................................................................................... 8 2.2.5 Accidents and Near Misses. ......................................................................................................... 8 2.2.6 Damage. ...................................................................................................................................... 8 2.2.7 Safety, Health, and Accident Prevention. .................................................................................... 8 2.2.8 Quality Control Plan (QCP).......................................................................................................... 8 2.3 BUSINESS MANAGEMENT................................................................................................................9 2.3.1 General. ......................................................................................................................................9 2.3.2 Contract Management, Reviews, and Reporting. ........................................................................9 2.3.3 Subcontract Management. .......................................................................................................... 9 2.4 WORKMANSHIP AND MATERIALS.....................................................................................................9 2.5 DATA – RECORDS, REPORTS, AND WORK PLANS...............................................................................9 2.5.1 Records. .......................................................................................................................................9 2.5.2 Hardcopy and Electronic Format. ................................................................................................ 9 2.5.3 Contract Completion or Termination. ..........................................................................................10 2.5.4 Ownership of Information. .......................................................................................................... 1…