J035--Real-Time Location System (RTLS) Remediation MEDVAMC See attached

1 Real-Time Location System (RTLS) Remediation at Michael E. DeBakey VA Medical Center Performance Work Statement (PWS) I. GENERAL REQUIREMENT The Michael E. DeBakey VA Medical Center requires full restoration, installation, and configuration of all missing or damaged information technology infrastructure devices necessary to support clinical operations, administrative functions, security systems, and enterprise network services across the main hospital campus. This project shall ensure that all infrastructure components including network switches, wireless access points, routers, firewalls, structured cabling, optics, rack equipment, and power protection systems are replaced, installed, configured, and validated in accordance with OEM specifications and VA technical standards. The work shall deliver fully operational, standards-compliant infrastructure capable of supporting required availability, performance, security, and interoperability across all dependent hospital systems. II. DESCRIPTION OF WORK The Contractor shall provide all labor, materials, equipment, tools, cabling, transportation, software, professional services, technical support, testing instruments, on-site and remote support, and travel necessary to install, configure, validate, and place into operation all infrastructure devices required to restore full functionality. The Contractor shall comply with all OEM hardware/software requirements and maintain authorized access to OEM tools, documentation, and configuration utilities. Completion shall be defined as full replacement, configuration, validation, documentation, and acceptance of all restored infrastructure systems. A. Existing Infrastructure The Michael E. DeBakey VA Medical Center operates an enterprise-class IT environment consisting of: • Network switches (core, distribution, and access) • Wireless access points and controllers • Firewalls and security appliances • Routers, gateways, and uplink equipment • Copper and fiber cabling infrastructure • Patch panels, jacks, termination blocks, and structured cabling pathways • SFP/SFP+/QSFP optical modules • Racks, rack components, UPS units, and PDUs • Server appliances supporting management, telemetry, and syslog The Contractor shall evaluate the current infrastructure condition; identify all missing, damaged, nonfunctional, or technically noncompliant devices; and implement the following actions: 1. Hardware Replacement and Restoration -- 1 of 6 -- 2 a. Replace missing or damaged switches, access points, routers, firewalls, UPS devices, patch panels, and cabling components. b. Install replacement devices following OEM spacing, airflow, grounding, and mounting requirements. c. Verify compatibility with existing topology, addressing, VLANs, routes, security policies, wireless architecture, and VA enterprise standards. d. Install optics, patch cords, and cabling necessary for full restoration of network paths. e. Restore all network closets (IDFs/MDFs) to operational conditions, including cable management and labeling. 2. Configuration and Software Alignment: a. Load OEM-supported operating systems and firmware. b. Apply VA-provided configurations or templates, including VLANs, routing, wireless profiles, and security baselines. c. Integrate devices into monitoring tools (NMS, syslog, SIEM). d. Confirm successful authentication via RADIUS, Active Directory, or certificate-based access where applicable. e. Validate wireless provisioning, including SSID broadcast, PoE allocation, and signal performance. 3. Structured Cabling Restoration a. Identify damaged cables, improperly terminated connections, and mislabeled ports. b. Replace damaged copper or fiber cabling with new Cat6 or OM4 cabling meeting TIA standards. c. Re-terminate, test, and label cable connections to TIA-568 and TIA-606-B standards. d. Produce cable certification reports for all replaced cable runs. 4. Testing and Acceptance The Contractor shall develop a Validation Test Plan (VTP) covering connectivity, throughput, wireless coverage, security policy application, redundancy paths, and device telemetry. The following minimum acceptance criteria apply: a. Network device operational status: 100% of replaced hardware fully online and reachable b. Port-level functionality: ≥ 98% pass rate for data, PoE, and negotiated link speeds c. Wireless testing: ≥ 95% coverage success in validated areas d. Cable compliance: 100% pass rate on certification tests for replaced cable e. Device uptime baseline: ≥ 99% infrastructure availability after 30-day stabilization f. Documentation accuracy: 100% of devices labeled, mapped, and included in as-built package The contractor shall submit full-as-built documentation, port maps, test results, rack elevations, network diagrams, and configuration backups. -- 2 of 6 -- 3 B. Areas of Expansion The Contractor shall expand infrastructure capacity where required to ensure operational reliability. At minimum: • Improve coverage and device availability at nurse stations, reception/waiting rooms, inpatient units, and additional patient-facing areas identified by the COR. • Restore and reinforce infrastructure serving high-dependency departments, including the Inpatient Mental Health (6th floor) and Emergency Department (1st floor). • Confirm power redundancy, PoE capacity, and wireless saturation in all restored areas. • Perform site-specific validation and provide location-specific as-builts for each closet and department. C. Integrations Where required, the Contractor shall integrate all restored infrastructure with supported VA systems including: • Active Directory • Network Access Control (NAC) • Wireless controllers • Firewall rule sets and logging systems • SIEM/SOC monitoring platforms • DHCP, DNS, NTP, and certificate services The Contractor shall: • Provide an integration plan detailing technical steps and dependencies • Validate policy enforcement, authentication, and event logging • Confirm failover behavior and redundan…