Kenneling Services for U.S. Customs and Border Protection - International Falls, MN

Statement of Work (SOW) U.S. Customs and Border Protection (CBP) Office of Field Operations (OFO) Port of International Falls K9 Kenneling Services 1. OBJECTIVE: To procure commercial kennel facilities and services that effectively support the U.S. Customs and Border Protection (CBP) Office of Field Operations (OFO) Canine Enforcement Program and its mission. 2. SCOPE OF WORK: The contractor shall provide all labor, materials, and facilities for canine kenneling services. These services must be located within a Twenty (20) mile radius (shortest road route via Google Maps) of the U.S. Customs and Border Protection - Port of International Falls at 2 2 nd Ave International Falls, MN 56649. The Port of International Falls currently has One (1) canine that requires kenneling. The contractor shall be able to provide kenneling services to accommodate a maximum of One (1) canine. 3. APPLICABLE DOCUMENTS: The contractor shall comply with all Federal Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), State, and Local Laws, directives, regulations, ordinances, codes, and other orders as applicable to this type of service. Commercial standards shall be utilized. The contractor shall hold and maintain applicable licenses and permits throughout the duration of the contract. (Deliverable-with quote) 4. SPECIFIC TASKS: 4.1 General Requirements Staffing: The kennel facility shall be visited by staff at least four (4) times per day, seven (7) days per week. Staff presence is required to address needs for ill canines (Section 4.5 Health) and ensure timely stool removal (Section 4.4 Sanitation). Breaks: The contractor shall provide CBP canines breaks. When the CBP canine is not working during the Canine Enforcement Officers regular days off, the Canine Enforcement Officer is on annual leave, or any circumstances where the canine is in the kennel, the contractor shall provide: Between the hours of 7:00 a.m. and 6:00 p.m., seven days a week:  A break every 3 hours  A minimum of (4) breaks a day  Breaks may be conducted on/off leash in the designated CBP break area -- 1 of 10 -- SOW – OFO Port of International Falls K9 Kenneling Services Page 2 of 10 Due to individual canine temperament, canines can be excluded from this requirement by the CBP Canine Enforcement Officer supervisor. Enrichment activities/exercise/toys must be approved for each K9 by the Canine Enforcement Officer Supervisor. Exceptions to solo exercise breaks must be approved by a Canine Enforcement Officer Supervisor. All breaks must be logged on the daily break/exercise log chart. The break/exercise form will be provided after award. (Deliverable) Accessibility: Canines must be accessible and retrievable for duty 24 hours a day, 7 days a week. A CBP Canine Enforcement Officer must be able to retrieve their assigned canine immediately upon arrival. The contractor shall provide each CBP Canine Enforcement Officer with necessary access (e.g., keys, codes, or 24-hour staffing) for independent retrieval. Access will be required for up to two (2) CBP employees (one (1) CBP Canine Enforcement Officers and one (1) CBP Canine Enforcement Officer Supervisors); this number may change based on CBP needs. All entry/exit points must be locked after hours or when unattended. Authorized Access: The contractor shall ensure that only authorized kennel personnel have access to CBP canines. Public access to, and contact with, CBP canines, including contact with privately kenneled animals, is strictly prohibited. Identification of working canines: Kennel personnel shall not disclose the identity or location of CBP canines to any unauthorized individuals. All information regarding CBP canines is restricted to CBP personnel. Operating Environment: The contractor shall ensure the kennel, access buildings, break areas, and curtilage are clean and maintained in a safe, sanitary condition that poses no danger to canines or CBP Canine Enforcement Officers. (See Section 4.4 Sanitation). Bathing: CBP Personnel will perform the bathing and grooming services of the CBP canines. On average, each canine is bathed two (2) times per month. The contractor shall provide bathing utilities, which shall include either a low level or easy canine access basin or tub, equipped with cold and hot running water. The contractor shall always keep the bathing area clean and provide a constant supply of fresh clean towels. In addition, the contractor shall provide a cupboard, closet, locker or other similar storage area for CBP to store bathing supplies. The storage shall be of adequate size to hold a minimum of one month’s quantity of supplies. CBP personnel will provide bathing supplies. CBP will coordinate the bathing of canines to coincide with the facility bathing routine. General CBP Canine Guidelines: CBP canines are working dogs, not pets, typically weighing 20- 90 pounds and working 8-16 hours daily in high-stress situations. They are generally over one year old and are trained to detect illegal contraband. Therefore, it is important for these canines to have an appropriate environment to rest in while in the kennel facility. The kennel shall create a plan to meet the requirement that CBP canines have an appropriate environment to rest in while they are in the kennel facility with minimal noise and stimulation. -- 2 of 10 -- SOW – OFO Port of International Falls K9 Kenneling Services Page 3 of 10 4.2 Facility Perimeter Fencing and Gates: Kennel facilities must have a double gate/door system requiring canines to pass through two secure gates/doors for facility and grounds entry/exit. Security fencing must surround all outside runs and break areas. The fence fabric must be solid surface or minimum 11-gauge steel wire-mesh chain-link, at least 6 feet high from ground to top. Fencing must prevent passage over, around, or under, and must be kept in good repair to restrict outside access. Heating Ventilation and Cooling: All kennel fac…