LabScape Maintenance Service Plan for Bruker Autoflex Max

STATEMENT OF WORK 1. Objective/Requirements The objective of this requirement is to obtain a critical annual service plan for the existing Bruker Autoflex Max MALDI-TOF/TOF Mass Spectrometer to ensure continuous, reliable operation in support of mission-critical analytical work. The service is required to maintain instrument performance, calibration integrity, and operational readiness for ongoing support of mission-related activities. 2. Characteristics, Scope, and Specs The contractor shall perform the following duties: • The vendor will acknowledge the order and coordinate scheduling of service with the laboratory. • A field engineer will be dispatched, typically within approximately four weeks, depending on the company’s scheduling. • On-site service will be performed on the Mass Spectrometer, including preventive maintenance, calibration verification, diagnostic testing, and any necessary system adjustments to ensure compliance with manufacturer specifications. • A formal service report will be issued documenting the instrument’s condition and all maintenance actions performed. 3. Place of Performance 699, NASA GSFC. 4. Period of Performance Service shall be scheduled within days after the PO purchase has completed, and the actual service should be done typically within 4 weeks. The service contract will then be active for a one-year period beginning upon completion of the purchase order, during which the instrument will receive remote troubleshooting, and additional service visits as required to maintain operational readiness. -- 1 of 1 --