Medical Linen Laundry Services-355th Medical Group, Davis-Monthan AFB, AZ

Page | 1 Performance Work Statement (PWS) For Linen Laundering, Delivery, and Pickup Services Objective. Acquire linen laundering services for 355 Medical Group (MDG) personnel. Contractor shall manage all off‐site aspects of the laundering services. The contractor shall ensure that the 355 MDG receives timely accurate deliveries once a week. 1.0. Description of Services. The contractor shall provide all equipment, materials, transportation, personnel, labor, supervision, and management to perform linen laundering, delivery and pick up services, in support of patient care programs and base veterinary services for the 355 MDG, Davis‐Monthan, AFB (DMAFB), AZ. All delivery and pick‐ups shall occur at the 355 MDG Military Treatment Facility (MTF), building 400, unless otherwise indicated by the Contracting Officer (CO) or Contract manager (CM). 1.1. Deliverables/Reporting Requirements. Deliverable PWS Para Due to COR/CO Delivery Ticket 1.8. Every Delivery to Gov’t POC Weight Report 1.9. Monthly to CM Mission Essential Plan 2.1.1. With proposal and any change to CO Listing of Employees 4.3. Within 5 days of the start of contract or change to CO 1.2. Product Specifications. All contractor furnished wash formulas, chemicals, materials, equipment, and tools used shall be approved by the 355th Medical Group Infection Control Function prior to being used and contract award. The contractor shall provide literature for all supplies and products used or changes in previously approved supplies or products. The contractor may be required to provide samples of supplies or products. All materials shall comply with all applicable environmental laws outlined in the Guidelines for Environmental Infection Control in Health Care Facilities in compliance with Appendix C. 1.3. Clean Linen. All clean items are to be protected from contamination and soiling during transit. This shall be accomplished by ensuring delivery is in an enclosed truck that is kept sealed at all times during transportation. Further, laundry shall be bundled, wrapped and sealed in clear plastic wrap. Government personnel will weigh cleaned linen upon delivery, utilizing a Government scale. Contractor personnel shall physically unload clean linen and deliver it to the clean linen room after weighing. 1.4. Soiled Linen. Contractor personnel shall physically load soiled linen from the dirty linen room to the contractor's vehicle. Government personnel will weigh dirty linen upon pick-up, utilizing a Government scale. 1.5. Infection Control. Laundering services shall be performed at the contractor‐owned and operated facility. The contractor shall comply with infection control standards as outlined in the checklist at Appendix B of this PWS and quality as outlined in PWS section 4.0. The contractor must meet certification standards required by the Healthcare Laundry Accreditation Council (HLAC). 1.6. Ordering. Designated Government personnel will place orders, via fax, web-based ordering or electronic mail, 2 days prior to delivery by the contractor, for the quantity of linen required for the MTF. 1.7. Pick‐Up and Delivery Hours. The contractor shall provide linen pickup and delivery services between the hours of 8:30 a.m. and 10:30 a.m. on Tuesdays. Deliveries shall include sufficient linens and scrubs to ensure coverage in between deliveries. Piecemeal delivery of linen will not be accepted unless given prior approval by the -- 1 of 18 -- Page | 2 government contract manager. 1.8. Delivery Tickets. The contractor shall furnish a delivery ticket for each delivery. The delivery ticket shall be completed by the contractor in two copies and signed by both the contractor and a Government representative at the time of delivery. One copy of each delivery ticket shall be provided to the Government representative at the time of delivery, and a copy shall accompany the contractor’s invoice. Each delivery ticket shall clearly state the following: (1) Company Name (2) Company Phone Number (3) Contract number (4) Date of Delivery (5) Description and number of items delivered by size (6) Weight of items delivered 1.9 Weight Report. The contractor shall submit a monthly weight report summarizing the weight of cleaned linen delivered for the previous month. The report shall be submitted to the Government Contract Manager (CM), no later than the second (2nd) business day of each month. The weights on the weight report must match the weights on the delivery tickets for the month. The total weight for each month will be verified by the Government and the contractor, no later than the fifth (5th) business day of each month. 1.10. Laundry Carts. The contractor shall deliver clean linen to the MTF in serviceable, contractor‐provided sanitized laundry carts. The laundry carts shall be on casters or wheels to allow maneuverability, be clearly labeled with the cart weight and have a minimum load capacity of 400 pounds. Soiled laundry carts and/or covers shall be steam cleaned or cleaned with a soap and water solution or a germicidal agent before they are used to transport clean linen. The contractor shall cover carts containing clean linen with plastic or a lid to protect the contents from dust and contaminants. The carts used for delivery will be utilized by Government personnel to gather soiled linen for pick up by the contractor on the next scheduled day. The contractor shall ensure that there are two serviceable laundry carts available for use within the MTF at all times to hold soiled laundry. 1.11. Packaging. All cleaned linen items shall be bundled and tied together in small quantities, to be determined by the contractor, to allow easy access, inventory and handling by housekeeping personnel. All packaged linen shall be wrapped in plastic film unless otherwise specified in the contract. Laundered and clean linen shall be free of contamination. 1.12. Bulk Laundry. Bulk laundry shall be wrapped and enclosed in plastic film, in packages in accordance with (IAW) …