Post-warranty Preventive Maintenance and Repair Services Cytek Aurora Flow Cytometer System

This is a combined synopsis/solicitation for commercial items prepared in accordance with the Federal Acquisition Regulation (FAR) RFO Part 12, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation will not be issued. The solicitation number is 75F40126Q132229. This solicitation is issued as a Request for Quote (RFQ). The associated North American Industry Classification System (NAICS) code for this acquisition is 811210 - Electronic and Precision Equipment Repair and Maintenance; the applicable Small Business Size Standard is $34 million. This requirement is solicited as a small business set aside. Schedule of Items (all shipping and handling shall be included in the price) Line item Description Quantity Units Unit Price Extended Price 1 Base Year: Post-warranty Preventive Maintenance and Repair Services Cytek Aurora Flow Cytometer System 12 Months $_________ $___________ Option Items (FAR 52.217-9). 2 Option Year 1: Post-warranty Preventive Maintenance and Repair Services on a Cytek Aurora Flow Cytometer System 12 Months $_________ $___________ 3 Option Year 2: Post-warranty Preventive Maintenance and Repair Services on a Cytek Aurora Flow Cytometer System 12 Months $_________ $___________ 4 Option Year 3: Post-warranty Preventive Maintenance and Repair Services on a Cytek Aurora Flow Cytometer System 12 Months $_________ $___________ 5 Option Year 4: Post-warranty Preventive Maintenance and Repair Services on a Cytek Aurora Flow Cytometer System 12 Months $_________ $___________ Grand Total Items 1 through 5 $_______________ Statement of Work: The Food and Drug Administration (FDA), Center for Drug Evaluation and Research (CDER) / Office of Clinical Pharmacology (OCP) has a requirement for Post-warranty Preventive Maintenance and Repair Services on a Cytek Aurora Flow Cytometer System. This requirement is for one base year and four option years. -- 1 of 16 -- The Cytek Aurora Flow Cytometer System is currently covered under a service contract until 08/17/2026 System components: 1. Cytek Aurora 5 Laser (SN U0247) 2. Cytek Sample Loader (1.5 and 2.) SN CC373 Preventive Maintenance and Repair Service Minimum Performance Requirements: 1.The Contractor shall provide one (1) scheduled on-site planned preventive maintenance visits (including parts) per year. 2.The Contractor shall provide unlimited On-Site Corrective Maintenance/Repairs within 2 business days of call for service where problems cannot be resolved remotely. 3.The Maintenance and Repair activities shall be performed by service engineers who are trained and certified by the Original Equipment Manufacturer (OEM). The service provider shall follow the OEM specifications, manuals, and service bulletins, using OEM-certified replacement parts, components, subassemblies, etc. 4.The service plan shall include access to OEM technical developments, repair procedure bulletins, and unlimited software, firmware, and application updates. 5.The Contractor shall provide OEM -certified replacement parts. 6.The Contractor shall include unlimited technical support (via phone and email) on software and hardware and troubleshooting with the equipment issues, Monday through Friday (excluding Federal Holidays) 8:00AM – 5:00PM Eastern Time. 7.All maintenance/repair pricing shall be inclusive of labor, travel, replacement parts, components, subassemblies, etc. for the system. Deliverables: Service Records and Reports - the Contractor shall, commensurate with the completion of each service call (inclusive of warranty service), provide the end-user of the equipment with a copy of a field service report/ticket identifying the equipment name, manufacturer, model number, and serial number of the equipment being serviced/repaired and detailing the reason for the service call, a detailed description of the work performed, the test instruments or other equipment used to affect the repair or otherwise perform the service, the name(s) and contact information of the technician who performed the repair/service, and for information purposes, the on-site hours expended, and parts/components replaced. In addition, the Contractor shall provide a written report to the FDA COR and Contract Specialist, summarizing all maintenance and repair activities (including warranty work) each time service and/or repair is performed. Place of Performance: US FDA/CDER Building 64 10903 New Hampshire Avenue Silver Spring, MD 20993 Period(s) of Performance: Base Year: 8/18/2026 – 8/17/2027 Option Year 1: 8/18/2027 – 8/17/2028 -- 2 of 16 -- Option Year 2: 8/18/2028 – 8/17/2029 Option Year 3: 8/18/2029 – 8/17/2030 Option Year 4: 8/18/2030 – 8/17/2031 Services shall not be scheduled during Federal Holidays or Federal Closures as determined by Executive Orders or opm.gov. Federal Holidays are as follows: New Year’s Day Labor Day Martin Luther King, Jr.’s Birthday Columbus Day Washington’s Birthday Veterans Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day Contract Type: Commercial Item-Firm Fixed Price. Contract clauses- This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): https://www.acquisition.gov/far-overhaul and https://www.hhs.gov/grants/contracts/contract- policies-regulations/hhsar/index.html FAR Clauses: 52.212-4, Contract Terms and Conditions-Commercial Items (Deviation NOV 2025) Applicable: 52.203-17, Contractor Employee Whistleblower Rights (Nov 2023) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) 52.204-13, System for Award Management Maintenance (DEVIATION) (RFO AUG 2025) 52.209-6, Protecting the Govern…