SATCOM O&M LAGO PATRIA

PERFORMANCE WORK STATEMENT (PWS) for TELECOMMUNICATIONS OPERATION & MAINTENANCE (O&M) SUPPORT at NAVY SATELLITE COMMUNICATIONS FACILITY LAGO PATRIA, ITALY ***************** A DEPARTMENT OF NAVAL COMPUTER AND TELECOMMUNICATIONS STATION NAPLES, ITALY REV_01: 17 APR 2026 TABLE OF CONTENTS SECTION 1.0 -GENERAL INFORMATION-INTRODUCTION ……………. General ………… Introduction ………… Time and Place of Performance ………… Scope of Work 1.3.1……. Required Services ………… Organization 1.4.1……. Administrative Chain of Command 1.4.2……. Operational Chain of Command 1.4.3……. Contracting Officer Representative SECTION 2.0 PHASE-IN, TRANSITION, PHASE-OUT AND MANNING PROVISIONS ……………. Phase-in, transition, phase-out, and manning provisions ………… Orientation/Phase-In Period 2.1.1……... Description 2.1.2 …….. Assignment of Contractor Personnel 2.1.3……... Contractor Personnel exempted from phase-in 2.1.4……... Transition Plan 2.1.5……... Pricing for orientation/phase-in/turn-over period …………. Phase-out period 2.2.1……… Removal of Contractor Property at Conclusion of Contract 2.2.2…….... Return of items and spaces to Government …………. Manning provisions …………. Contractor employee’s report …………. Contractor employee report updates ……….… Minimum manning …………. Manning during emergency and disaster support SECTION 3.0 SPECIFIC REQUIREMENTS …………….. General 3.1…………… Manage Telecommunications Operations 3.1.1……... Telecommunications Management 3.1.2……... Conference Support 3.2…………… Operate and Maintain (O&M) Teleport Communications Systems 3.2.1……… Teleport Satellite Systems 3.2.1.1….. Teleport Terminals, DISN services, and associated equipment 3.2.2……… Maintain Link, Trunk and Circuit Continuity and Reliability 3.2.3……… Configure and Activate New Links, Circuits and/or Trunks 3.2.4……… Response to Emergent Taskings 3.2.5……… Response to Exercises 3.2.6……… Order Wire Monitoring 3.3…………… Maintain Teleport Systems Equipment 3.3.1……… Planned Maintenance 3.3.2……… Corrective Maintenance 3.3.3……… Perform Defense Information Infrastructure (DII) Assurance Monitoring 3.3.4……… Assist with Scheduled Modifications, Removals, Upgrades and Installations 3.3.5……… Teleport /Commercial off the Shelf (COTS) equipment maintenance 3.4……………. Provide Training 3.4.1............ Train NAVSATCOMFAC Lago Patria Personnel 3.4.2……… Site Familiarizations 3.4.3……… Train NCTS Naples JFTOCWO 3.5…………… Other Mission Support Functions 3.5.1……... Perform, Maintain and Update SOPs 3.5.2……... Maintain Technical Library 3.5.3……... Maintain Logs/Records and Reports 3.5.3.1…. Master Station Log 3.5.3.2…. Report Equipment Failure via Hazardous Condition (HAZCON) Message 3.5.3.3…. Report Equipment Malfunction via Casualty Report (CASREP) 3.5.3.4…. Prepare Detailed Outage Reports 3.5.3.5…. Prepare Requests for Downtime 3.5.4……... Provide Ancillary Mission Support 3.6…………… Maintain Inventories 3.7…………… Manage Circuit Actions 3.7.1……… Maintain Circuit History Folders 3.7.2……… Installation and Activation of New Circuits 3.7.3……… Draft and Submit Authorized Service Interruptions (ASI) 3.8…………… MUOS Legacy Gateway Component (MLGC) 3.9…………… AC2 / SLM-56508 Modem Suite Operations and Tier-2 Maintenance: 3.10…………… MET Supply Support System 3.11………….. MILCON Support SECTION 4.0 PERSONNEL REQUIREMENTS ……………. Contractor Personnel Requirements ………….. General ………….. Required Minimum Manning during the Life of the Contract ………….. Names/Number of On-Site Contractor Employees ………….. Technical Representative Status ………….. Maintenance of Contractor’s List of Personnel ………….. Site Manager and Assistant ………….. Contractor Personnel Security Clearance Requirements ………….. Contractor Cyber Security Workforce Qualification SECTION 5.0 - 7.0 INSPECTION REQUIREMENTS …………… Contractor’s Quality Control (QC) Program …………. Overview .…………. Quality Control Plan Specifics ………….. Quality Control Plan Periodic Review …………… Government Quality Assurance Surveillance Plan (QASP) …………… Government Inspections and Technical Evaluations …………. DISA Performance Evaluations (PE) …………. Additional Performance Review/Inspections …………. Contractor’s responsibility SECTION 8.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES …………… General …………. Government Furnished Property (GFP) 8.1.1……. General 8.1.2……. Facilities and Buildings 8.1.3……. Removal of Hazardous Material/Hazardous Waste 8.1.4……. Modifications made by the Government …………. Government Furnished Equipment 8.2.1……. Terminal Equipment 8.2.2……. Telecommunications Equipment 8.2.3……. Spare Parts, Tools, and Bench Stock 8.2.4……. Procurement of Consumables 8.2.5……. Procurement of Repair Parts, Spare Parts and Tools 8.2.6……. Level of Repair Parts 8.2.7……. Identification and Reimbursement of Repair Parts 8.2.8……. Provide Funding Changes 8.2.9……. General Purpose Electronic Test Equipment (GPETE) 8.2.10…... Joint Inventory 8.2.11…... GFE Upgrades and Installations 8.2.12…... Missing Equipment …………. Government Furnished Utilities and Services 8.3.1……. Utilities 8.3.2……. Telephones 8.3.3……. Internet Access and Email (official Use only) 8.3.4……. Local Area Network (LAN) 8.3.5……. Custodial Services 8.3.6……. Refuse Collection 8.3.7……. Insect and Rodent Control 8.3.8……. Security Police and Fire Protection 8.3.9……. Emergency Medical Care 8.3.10…… Special Purpose Vehicles …………. Government Furnished Information 8.4.1……. Technical Publications\Libraries SECTION 9.0 CONTRACTOR FURNISHED ITEMS AND SUPPORT 9.0 …….......... General …………. Contractor Furnished Materials and Supplies …………. Contractor Furnished Equipment and Tools …………. Contractor Furnished Safety and Personnel Protection …………. Local Travel …………. Licensing Requirements 9.5.1……. Italian Ministry of Enterprises and Made in Italy License Requirem…