USCG Sector Houston/ Galveston Full Food Services

1 STATEMENT OF WORK STATEMENT OF WORK FOR FULL FOOD SERVICES AT USCG SECTOR HOUSTON - GALVESTON. TX 1.0 INTRODUCTION The Coast Guard (LOG-9) is procuring a full and complete provision of food services as described in the following sections for the Coast Guard Sector Houston-Galveston, TX, where the work will be performed. The selected Contractor shall furnish all food personnel, management, supervision, materials, supplies, transportation and other items or services (except as stated herein) necessary to provide full food service in accordance with all terms and conditions in the contract. The services shall be performed at the Coast Guard Sector Houston- Galveston Dining Facility. Contractor tasks shall include, but are not limited to, the following: Dining Facility Management, preparing and cooking all meals, stocking, serving, replenishment of stock, cleaning the facilities, equipment and utensils in accordance with the Coast Guard Sanitation Manual, preparing fresh breads, desserts, vegetables and fruits for the salad bar, performing cashier services as needed, maintain quality control and ensuring operator maintenance of galley equipment. 2.0 BACKGROUND 2.1 General: The mission of Coast Guard Sector Houston-Galveston is to provide on time and affordable nutritional products, services and logistics support which consistently meets or exceeds the expectation of, the Coast Guard Shore Infrastructure Logistics Center (PCB-2) and Heartland District units and other Coast Guard units operating within Heartland District geographic boundaries. Coast Guard Sector Houston-Galveston is host to many tenants Coast Guard commands and other government agencies. Coast Guard Sector Houston-Galveston dining facility is used regularly by active-duty personnel, reservists and civilian government employees working at the base and outside. Coast Guard Sector Houston-Galveston requires the following to accomplish this mission; it is essential that the dining facility is maintained in an attractive and sanitary condition at all times, and that military etiquette is adhered to. Authorized patrons of the Dining Facility include enlisted, officers, and civilian personnel assigned and their authorized guests. The historical information about the number of meals served at the coast Guard Dining Facility (CGDF) is found in the Technical Exhibit #1 (TE – 1). The reason for the Statement of Work (SOW) is to provide full food services for the personal listed above as well as, duty sections, and late working (emergency, Hurricanes etc.) employee. Dining Facility Operating Hours The normal hours of operation for the dining facility are listed below. However, the hours may be subject to change because of mission, operations, contingency, special events, or any other requirements that may arise. Sector Houston-Galveston hosts other government agencies that are allowed to dine but cannot be served until 1200 daily. -- 1 of 29 -- 2 Breakfast Lunch Monday – Friday 0630 – 0745 1130 - 1245 Saturday – Sunday (reserves twice a year) 0715 – 0815 1130 - 1215 The contractor shall offer a complete menu to any authorized patron that enter the dining facility during the designated serving hours noted in the table above. The contractor shall commence breakdown of the serving line to remove food 15 minutes after the end of the posted meal hours to allow patrons adequate time for seconds. The dining facility shall be secured by 2:30 pm daily. However, the contractor is allowed to stay later to perform any task listed under the Housekeeping Frequency Chart that could not be performed during regular hours. The Contracting Officer’s Representative (COR) or the Contracting Officer may change meals hours, but not the total number of hours without additional cost to the Government by giving the contractor 24 hours of advance notice of such change. The government will furnish the contractor with the holiday and special event schedule at least five days in advance. 3.0 SCOPE The objective of this effort is to acquire full food services to assist Coast Guard Sector Houston- Galveston in accomplishing their mission. The service requirements and performance objectives relate directly to mission essential items as identified in the Statement of Work (SOW), the Contractor Quality Control Plan providing for the highest level of service delivery performance critical to mission success. The contractor shall use the publications identified in section 4.0, Applicable Publications, herein as well as the approved Quality Control Plan to accomplish the following full food service functions/task generated for this effort, which may not be all inclusive: GENERAL Phase In – Phase out Contractor Access to Government Property SPECIFIC TASK Menu Requirements Food Preparation and Cashier Services Sale of additional Food Items Special Events and Emergency Services House Keeping Services Miscellaneous Services 4.0. APPLICABLE DOCUMENTS, PUBLICATIONS, FORMS, EXHIBITS & ATTACHMENTS -- 2 of 29 -- 3 4.1 The contractor shall comply with all applicable federal, state, local and municipal laws, regulations and requirements; and all industry standards/ references as necessary for the services required herein. The contractor shall comply with the Government and Coast Guard Regulations, Technical Exhibits (TE) and attachments listed in the table below applicable to the performance of the contract and to contractor personnel. The contractor shall obtain and submit, as required by Section 6.0, Deliverables, all necessary licenses and permits required for the prosecution of the work; and shall maintain such licensing throughout the term of this contract. 4.2 The government will provide all publications listed upon request of the contractor. Supplements or amendments to listed publications may be issued during the life of the contract. The contractor shall immediately implement these changes, which result in a decrease, or no charge on the contract price. The government …