36C78626Q50125 -- S208

NCA MWD PERFORMANCE WORK STATEMENT (PWS) Janitorial Services ROCK ISLAND NATIONAL CEMETERY, Bldg, 118, Rodman Ave, Rock Island, IL 61299 January 28, 2026 NCA MISSION NCA honors Veterans and their eligible family members with final resting places in national shrines and with lasting tributes that commemorate their service and sacrifice to our Nation. SOW STANDARDS National Cemeteries are National Shrines. The standards of maintenance, appearance and operational procedures performed by the Contractor at this cemetery shall reflect this nation’s concern for those interned there. For this reason, the Contractor’s strict adherence to the specifications shall be required and shall be essential. PRODUCT/SERVICES Janitorial/custodial services for Rock Island National Cemetery, Rock Island Arsenal Bldg. 118 Rock Island, IL 61299 PRICING Pricing includes all required services. GENERAL REQUIREMENTS The contractor shall provide all supervision, personnel, equipment, supplies, supervision, (to include Material Safety Data Sheets) and other items and services necessary to perform the following janitorial/custodial services at ROCK ISLAND NATIONAL CEMETERY Work consists of janitorial and custodial services that include cleaning and sanitizing of office space, visitor areas, employee areas & Public Restrooms & Locker Rooms areas at Rock Island National Cemetery. Approximate size of areas to be cleaned are as follows: Administrative Building 4141 sq ft Public Restrooms 1408 sq ft A. Contractor Furnished Supplies: The Contractor shall furnish Restroom & Break areas with sufficient supplies to ensure they do not run out. Extra backup supplies shall be stored in the Janitor's closet which is in the Women’s Restroom at Shelter 2. The Contractor is responsible for furnishing the following supply items: Hand Soap for Restrooms and Break Area – Anti Bacterial products Toilet Paper (2 ply or better) for Restrooms – Recycled products only Paper Hand Towels (2 ply or better) for Restrooms AND Break Area – Recycled products only Sanitary Bags for Women’s Restrooms. Wastebasket Liners for all Building Waste Receptacles 20" x 18" Black Disposable Urinal Mats for men’s Restrooms. Bio–based “green” products PER USDA Standards & NCA Directive 0058 Cleaning Solutions (Bio-degradable/Non-toxic) Germicides & Disinfectants B. Cleaning Requirements - Administration & Public Restrooms Floors Sweep and wet mop all hard floor areas (moving tables, chairs, waste containers cans, etc.) and remove stains as needed. Vacuum all carpet and rug areas to ensure that each is clean of debris, moving light furniture and floor items as needed. When requested, strip and seal (wax and buff) all tile and other vinyl floor areas (moving tables, chairs, waste containers, etc.) and remove stains as needed. This service shall be performed semi-annually. When requested, carpet area shall be steam cleaned. Doors / Walls / Partitions Clean (with glass cleaner) inside and outside entrance and lobby glass doors at the Administration Building. Clean (with glass cleaner) interior of all windows and glass surfaces of all doors. Dust and spot clean all doors, door frames, and walls ensuring all interior corners are free of dust and cobwebs. Dust and clean all window ledges and windowsills free of debris. Dust all baseboards. C. Cleaning Requirements – Administration Building General Empty, clean, and line all waste cans. Clean and damp wipe all chairs, wall pictures and wall clocks. Clean and polish the light switches, door handles and push plates throughout the facility. Clean (vacuum or dust) vents, louvers, fans, and Window Treatment (shades). A treated cloth should be used when necessary. Vacuum all upholstered furniture. Dust and polish all employee areas to include wood surfaces, such as counter tops and desks (not moving papers, items, etc. and being extremely careful around computer equipment), telephones, chairs, tables, etc. Dust the building's common areas (All flat surfaces). Prior to departing each evening/night, the contractor shall ensure that all lights in the building are turned off, and all doors are locked. D Cleaning Requirements – Public Restrooms & Administration Buildings Restrooms/Locker Room Restrooms Sweep the entrance area. This area should be free of all waste and debris. Clean restrooms to include walls, partitions, floors, sinks and toilets/urinals with germicide disinfectants. Clean and polish all glass; mirrored, and stainless-steel areas with appropriate cleansers. Fill soap dispenser, toilet paper. Empty, clean, sanitize, and line all waste cans. Pour all mop and/or cleaning water down the designated floor drains. The sink shall not be used as a drain. Clean and seal the floor drains. Install/Replace 20" x 18" Black Disposable Urinal Mat (as needed) in the men’s restrooms. E. FREQUENCY / SCHEDULE OF SERVICES Daily Cleaning Services: The following services shall be performed daily (Monday – Friday): Sweep and wet mop all ceramic/vinyl floor areas (moving tables, chairs, water cooler, trash cans, etc.) and remove stains as needed. Vacuum all carpeted areas to ensure that each area is vacuumed daily, moving furniture and floor items as needed. All trash containers shall be emptied and returned to their initial location. Boxes, cans, papers, and other items placed near a trash receptacle and marked "TRASH" shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in the nearest outside trash collection container. Trash receptacles shall be left clean, free of foreign matter, and free of odors. Clean (with glass cleaner) inside and outside entrances of glass doors, to include the front and back doors of the Administration Building. Also, the grave locators located outside both public restrooms. Clean restrooms t…