Administrative Support Services

STATEMENT OF WORK Administrative Support Services 70Z03826RS0000001 STATEMENT OF WORK Administrative Support Services Prepared by: United States Coast Guard, CG-AIR 1664 Weeksville Road Bldg 63 Elizabeth City, NC 27909 -- 1 of 59 -- 1 1.0 GENERAL 1.1 Background The United States Coast Guard (USCG), CG-AIR’s (to include the Aviation Logistics Center (ALC), Aviation Projects Acquisition Center (APAC), and Office of Aeronautical Engineering (CG-AIR-E)) primary mission is to conduct depot level maintenance of USCG aircraft, and aircraft flown by other Government Agencies as required. Administrative support services are needed to provide assistance in the following Areas of Responsibility (AORs), to include by not limited to: Aviation Logistics Division (ALD), Business Operations Division (BOD), Safety and Environmental Health Office (SEHO), Chief of Contracting Office (COCO), Short Range Recovery (SRR) Product Line, Engineering Services Division (ESD), Information Systems Division (ISD), Industrial Operations Division (IOD), Long Range Surveillance (LRS) Product Line, Medium Range Recovery (MRR) Product Line, Medium Range Surveillance (MRS) Product Line, and Operations Division (OPS). 1.2 Scope This Statement of Work (SOW) defines contractor support as providing Procurement Administrative Support Services and Administrative Support Services. The Department of Labor Service Contract Act (SCA) Occupation Code 01020, Administrative Assistant, will be used for the Procurement Technician and Administrative Assistant requirements. At the discretion of the COCO, Procurement Technicians will be assigned to various product lines and divisions throughout CG-AIR. These positions will support procurement operations by assisting procurement personnel with administrative duties and performing clerical and technical work that supports the procurement of supplies and services. These positions shall not in any way bind the Government contractually. This contract will also provide general administrative support services to various divisions throughout CG-AIR. The contract includes, but is not limited to, the services identified throughout the SOW include other tasks and services that are directly related to the operation of assigned aircraft, industrial product lines, or administrative support functions as described in the SOW (such as attending meetings, providing additional documentation, or providing administrative support for new initiatives, etc.) that the Government may direct on an “as required” basis. All Government-directed tasks shall be specific to the operation of assigned aircraft, an industrial product line, or other Air-related functions. All additional tasks will be initiated through written direction from the Contracting Officer (KO) or Contracting Officer Representative (COR) to the Program Manager and must fall within the scope of the contract. Tasks requiring significant changes to the scope, staffing, or resources will require a formal contract modification. *Remainder of page intentionally left blank* -- 2 of 59 -- 2 1.2.1 The full-time equivalents in the table below are based on the historical labor mix to perform this requirement: Labor Category* Estimated Labor Mix Administrative Assistants 10 Administrative Assistant – OPS 1 Administrative Assistant – CG-AIR-E 1 General Clerk III 3 Logistician II 1 Logistician III 7 Procurement Technician 14 Protocol Specialist 1 Requirements Logistician III 10 Senior Procurement Technician 1 Training Specialist 1 * Positions may or may not be funded at any time during the contract period of performance. 1.2.2 During the life of the contract, the USCG will continuously monitor its needs to ensure the proper number of positions and mix of skills are being provided. In the event the USCG requires additional personnel due to new requirements or a change to the labor mix is required, the KO will notify the contractor and negotiate the changes. 1.2.3 The contractor will fill the positions using the procedures specified for replacement of personnel in Section 5.2 of this document. 1.3 Objective The objective of this requirement is to obtain contractor support to provide procurement administrative support and administrative support services as required for normal operations of CG-AIR and other tasks as required by the Government. The contractor shall provide technical guidance to their staff for unusual or non-recurring events and seek guidance from the Government (Government meaning KO, Contract Specialist (CS), and/or COR) when necessary. 1.4 Applicable Documents 1.4.1 Compliance Documents The documents (listed in no particular order) identified in Sections 1.4.1.1 through 1.4.1.2 provide specifications, standards, or guidelines that shall be complied with to meet the requirements of this SOW. The ALC, Department of Homeland Security (DHS), and USCG regulations, instructions, directives, orders, and special procedures to include specific detailed guidelines including desk guides, Standard Operating Procedures (SOP), checklists, codebooks, and oral or written instructions. -- 3 of 59 -- 3 1.4.1.1 Regulations, Manuals, Procedures, Handbooks, Directives, and Commandant Instructions (COMDTINST) 1.4.1.2.1 ALCINST 11240.1M, (Feb. 2025) – Use of ALC General Services Administration (GSA) Vehicles 1.4.1.2.2 ALCINST 5320.1, (Mar 2025) – ALC Check-In, Check-Out and Internal Transfer Procedures and the Workforce Accountability List (WAL) 1.4.1.2.3 ALCINST 5100.48F, (Jun 2025) – Safety and Occupational Health Program Manual 1.4.1.2.4 ALCINST 5224.3F, (Feb 20205) – Control of Records 1.4.1.2.5 ALCINST 5224.1I, (Jan 2025) – Business Management System 1.4.1.2.6 ALCINST 5224.9B, (Feb 2025) – New Employee Orientation 1.4.1.1.1 DHS Management Directive (MD) 11042.1 (Jan. 2005) – Safeguarding Sensitive but Unclassified (For Official Use Only) Information 1.4.1.1.2 DHS MD 140.01, Revision 2 (May 2017) – Information Technology (IT) Systems Security 1.4.1.1.3 DHS 4300A (D…