Office Management Services

Page 1 of 11 PERFORMANCE WORK STATEMENT (PWS) Code 15 Of�ice Management Services 1.0 BACKGROUND The Sensors and SONAR Systems Department, Code 15, of the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT) is responsible for full spectrum engineering, development and research pertaining to Sensors, SONAR and Undersea Warfare. Platforms include submarines, surface ships, surveillance, and distributed networks. Code 15 requires contract services to support of�ice management support across the department. Code 15 serves as the Navy’s Technical Direction Agent (TDA) and In-Service Engineering Agent (ISEA) for surface, submarine and undersea SONAR systems. Code 15 supports NAVSEA sponsors through a variety of technical programs including AN/BQQ-10, AN/SQQ-89, Maritime Surveillance Systems, Towed Systems, Advanced Development and Science and Technology (S&T). 1.1 Places of Performance Services will be performed at NUWCDIVNPT in Newport, RI. 1.2 Authorized Users This task order is applicable to the Sensors and SONAR Department, Code 15, of NUWCDIVNPT. 1.3 Sponsors NUWCDIVNPT Code 15, Sensors and SONAR Systems Department 1.3 Types of Funding NUWCDIVNPT Overhead (OH) 2.0 SCOPE The Contractor shall provide of�ice management services in support of the Sensors and SONAR Systems Department, Code 15. The contractor shall ensure continuity of the services de�ined in this PWS during normal operating hours. The contractor shall provide of�ice management services for the following tasks, as detailed in Section 4 of this SOW: • Front desk operations • Document Preparation and Handling • Data Processing/Timekeeping • Meeting Management • Travel Management • Visit Requests -- 1 of 11 -- Page 2 of 11 3.0 APPLICABLE DOCUMENTS The Contractor shall perform the tasking required in Section 4.0 in accordance with the below Applicable Documents (AD). Number Document Dated 3.1 SECNAV M-5216.5, Department of the Navy Correspondence Manual 16 May 2018 3.2 SECNAV M-5210.2, Department of the Navy Standard Subject Identi�ication Code (SSIC) Manual 29 Aug 2018 3.3 SECNAV M-5210.1, Department of the Navy Records Management Program 23 Sep 2019 3.4 NUWCDIVNPT M-5500.4 NUWCDIVNPT Command Security Manual 07 Apr 2023 3.5 DoD Controlled Unclassi�ied Information Markings 23 Oct 2020 3.6 NUWC-NPT White Paper – Rev. 2023-01 Publications Style Guide, NUWC Division Newport 05 Dec 2023 3.7 NUWCDIVPT INST 5218.1B, NUWCDIVNPT Mail Management Program 22 Mar 2022 3.8 DoDI 5230.24, Distribution Statements on DoD Technical Documents 10 Jan 2023 3.9 DoDI 5400.11 DoD Privacy and Civil Liberties Programs 08 Dec 2020 3.10 DoD Instruction 5200.01 DoD Information Security Program and Protection of Sensitive Compartmented Information (SCI) 01 Oct 2020 3.11 NUWCDIVNPT 5218.1B Mail Processing and Services 22 Mar 2022 3.12 NUWCDIVNPT NOTE 5402 By Direction Signature Authority 19 Dec 2022 3.13 NUWCDIVNPTINST 12000.3 Pay, Absence, and Leave 05 Mar 2020 3.14 Code 15 Admin Desk Guide (Binder) 30 Jan 2026 NOTE: Personal services and inherently government function support are outside the scope of this task order. The Contractor shall not provide any personal services or perform an inherently government function. The Contractor shall immediately notify the Contracting Of�icer’s Representative (COR) and Contracting Of�icer if it believes any of the support de�ined in this PWS is for personal services or an inherently government function. The Government will not supervise or otherwise direct Contractor employees. Prohibited inherently governmental functions include but are not limited to: 1) Directing and controlling Government employees, 2) Determining the disposition, including the terms of the disposition, of Government property, 3) Determining what supplies or services are to be acquired by the Government, 4) Binding the Government to take or not to take some action by contract, policy, regulation, authorization, order, or otherwise, 5) Exerting ultimate control over the acquisition, use, or disposition of the property of -- 2 of 11 -- Page 3 of 11 the Government, including the collection, control, or disbursement of Federal funds, 6) Approving any contractual documents, to include documents defining requirements, incentive plans, and evaluation criteria (which includes Purchase Card (P-Card and Standard Procurement System (SPS) contracts), 7) Administering contracts (including ordering changes in contract performance, contract quantities, delivery schedule, or warranty; and taking action based on evaluations of contractor performance), 8) Accepting or rejecting contractor products or services, 9) Terminating contracts. 4.0 TECHICAL REQUIREMENTS The Contractor shall perform the following of�ice management services in accordance with Applicable Documents in Section 3.0 and using Government Furnished Information (GFI) identi�ied in Section 6.0, and as speci�ied in individual Technical Instructions (TI). 4.0.1 Service Coverage The Contractor shall provide manpower to ensure adequate coverage to perform services required under this PWS during the normal operating hours, ensuring coverage during core hours of 0800 to 1600 hours local time; Monday through Friday, except Federal holidays. 4.1 Front Desk Operations In accordance with ADs (3.7, 3.9, 3.12, and 3.14) and using Government Furnished Equipment (GFE) the contractor shall provide front desk and of�ice management services. 4.1.0 The contractor shall provide in-person front desk coverage each workday for department head and each division head’s of�ice. 4.1.1 The Contractor shall answer incoming telephone calls and either transfer the call, record and deliver a message, or forward the caller to the appropriate voicemail. If the Contractor is out of the of�ice, Contractor personnel shall forward telephone calls to another Contractor admin to ensure constant phone coverage during the workday. If the admin is teleworking, the outgoing voice message shall include an a…