Air Force Memorial Facility Maintenance Service

1 PERFORMANCE WORK STATEMENT FOR AIR FORCE MEMORIAL BASE OPERATIONS SUPPORT AT JOINT BASE ANACOSTIA-BOLLING WASHINGTON D.C. July 31, 2026 -- 1 of 21 -- 2 OVERVIEW ....................................................................................................................................... 4 1.1 Background .............................................................................................................................. 4 1.2 Scope ........................................................................................................................................ 4 2 DESCRIPTION OF SERVICES.............................................................................................. 4 2.1 Facility Manager ..................................................................................................................... 4 2.1.1 Communication ................................................................................................................ 4 2.1.2 Key Control. ..................................................................................................................... 5 2.1.3 Permitting Licensing & Compliance ................................................................................ 5 2.1.4 Facility Manager’s Monthly Site Condition Reporting Duties. ....................................... 6 2.1.5 Equipment PM and Scheduled Service/Repair ............................................................. 6 2.1.6 Outdoor Faucets Winterization Shutdown and Drained ................................................... 7 2.1.7 Operational Lighting Monitor .......................................................................................... 7 2.1.8 HVAC Seasonal Start-Up and Shutdown Procedures ...................................................... 8 2.1.9 Facility Manager’s Emergency Response. ....................................................................... 8 2.1.10 Project Standards. ........................................................................................................ 8 2.1.11 Safety Concerns............................................................................................................. 8 2.1.12 Parts Procurement and Reimbursements. .................................................................... 10 2.1.13 Warranty and Installer Management. ....................................................................... 10 2.1.14 Pest and Animal Control 9 2.2 Event Support ....................................................................................................................... 11 2.2.1 Events Outside of Normal Business Hours .................................................................... 12 2.2.2 Meeting and Event Local Travel. ................................................................................... 12 2.3 Service Call Services ............................................................................................................ 12 2.3.1 24/7 Service Calls. .......................................................................................................... 12 2.3.2 Service Call Log Management. ...................................................................................... 12 2.3.3 Routine Service Calls.................................................................................................... 12 2.3.4 Emergency Service Calls. ............................................................................................. 12 2.3.5 Billable Service Calls. ................................................................................................... 13 3 SERVICES SUMMARY ....................................................................................................... 13 4 DELIVERABLES .................................................................................................................. 14 5 PROPERTY MANAGEMENT ............................................................................................. 16 5.1 Government Provided Equipment & Services. ...................................................................... 16 5.2 Replacement, Modernization, and Renovation. ..................................................................... 16 6 GENERAL INFORMATION ................................................................................................ 16 6.1 Personnel Qualifications ........................................................................................................ 17 6.1.1 Facility Manager ............................................................................................................. 17 -- 2 of 21 -- 3 6.2 Organizational and Employee Security Management Requirements. ................................... 17 6.3 Labor Hour Reporting, Data Submission and Deadlines. ...................................................... 17 6.3.1 Subcontractor Input in CMRA. ...................................................................................... 17 6.4 Employee Transition, Right of First Refusal and Property Transfer. .................................... 18 6.5 Operating with Customers and Air Force Memorial Staff..................................................... 18 6.6 Installation Guidance and Reporting Procedures for Contractors in the National Capital Region (NCR). .................................................................................................................................. 18 6.7 Interruptions. ......................................................................................................................... 18 6.8 Contractor professionalism. ................................................................................................... 18 6.8.1 Contractor Dress, Appearance, and Conduct.................................................................. 18 6.8.2 Drug, Tobacco, and Alcohol Use Policy. ...................…