Air Force Memorial Facility Maintenance Service

1 PERFORMANCE WORK STATEMENT FOR AIR FORCE MEMORIAL BASE OPERATIONS SUPPORT AT JOINT BASE ANACOSTIA-BOLLING WASHINGTON D.C. August 25, 2026 -- 1 of 21 -- 2 OVERVIEW ....................................................................................................................................... 4 1.1 Background .............................................................................................................................. 4 1.2 Scope ........................................................................................................................................ 4 2 DESCRIPTION OF SERVICES.............................................................................................. 4 2.1 Facility Manager ..................................................................................................................... 4 2.1.1 Communication ................................................................................................................ 4 2.1.2 Key Control. ..................................................................................................................... 5 2.1.3 Permitting Licensing & Compliance ................................................................................ 5 2.1.4 Facility Manager’s Monthly Site Condition Reporting Duties. ....................................... 6 2.1.5 Equipment PM and Scheduled Service/Repair ............................................................. 6 2.1.6 Outdoor Faucets Winterization Shutdown and Drained ................................................... 7 2.1.7 Operational Lighting Monitor .......................................................................................... 7 2.1.8 HVAC Seasonal Start-Up and Shutdown Procedures ...................................................... 7 2.1.9 Facility Manager’s Emergency Response. ....................................................................... 8 2.1.10 Project Standards. ........................................................................................................ 8 2.1.11 Safety Concerns............................................................................................................. 8 2.1.12 Parts Procurement and Reimbursements. ...................................................................... 9 2.1.13 Warranty and Installer Management. ....................................................................... 10 2.1.14 Pest and Animal Control 11 2.2 Event Support ..................................................................................................................... 111 2.2.1 Events Outside of Normal Business Hours .................................................................... 11 2.2.2 Meeting and Event Local Travel. ................................................................................... 12 2.3 Service Call Services ............................................................................................................ 12 2.3.1 24/7 Service Calls. .......................................................................................................... 12 2.3.2 Service Call Log Management. ...................................................................................... 12 2.3.3 Routine Service Calls.................................................................................................... 12 2.3.4 Special Event Service. .................................................................................................. 12 2.3.5 Emergency Service Calls. ............................................................................................. 12 2.3.6 Billable Service Calls. ................................................................................................... 13 3 SERVICES SUMMARY ....................................................................................................... 13 4 DELIVERABLES ................................................................................................................ 144 5 PROPERTY MANAGEMENT ........................................................................................... 166 5.1 Government Provided Equipment & Services. .................................................................... 166 5.2 Replacement, Modernization, and Renovation. ................................................................... 166 6 GENERAL INFORMATION .............................................................................................. 166 -- 2 of 21 -- 3 6.1 Personnel Qualifications ...................................................................................................... 177 6.1.1 Facility Manager ............................................................................................................. 17 6.2 Organizational and Employee Security Management Requirements. ................................. 177 6.3 Labor Hour Reporting, Data Submission and Deadlines. .................................................... 177 6.3.1 Subcontractor Input in CMRA. .................................................................................... 177 6.4 Employee Transition, Right of First Refusal and Property Transfer. .................................. 177 6.5 Operating with Customers and Air Force Memorial Staff................................................... 188 6.6 Installation Guidance and Reporting Procedures for Contractors in the National Capital Region (NCR). ................................................................................................................................ 188 6.7 Interruptions. ....................................................................................................................... 188 6.8 Contractor professionalism. ................................................................................................. 188 6.8.1 Contractor Dress, Appearance, and Conduct..............…