Ambulance Services - FMC Devens

Ambulance Statement of Work Page 1 of 6 Introduction: The Federal Bureau of Prisons, Field Acquisition Office, Grand Prairie Texas, is seeking a contractor for the provision of Ambulance Services for the Adults in Custody (AIC) population at Federal Medical Center (FMC) Devens, Massachusetts. The contractor shall be prepared to provide qualified support staff as listed in the statement of work to meet FMC Devens anticipated need for services. Description of FMC Devens FMC Devens is an administrative prison housing approximately 1,000 male offenders who require specialized, long-term medical or mental healthcare. FMC Devens also administers a satellite camp which currently houses approximately 100 minimum security male inmates. Additional information regarding FMC Devens and the Bureau of Prison (BOP) may be located at www.bop.gov. FMC Devens is a Care Level IV facility which may result in the fluctuation of ambulance services that is needed to properly care for the inmate population in accordance with the institutional mission. The contractor must have the ability to transport several inmates throughout the course of the day as there is no predicate forecast available to estimate the need of this service. There may be instances where more than one ambulance will be required at one time. The contractor shall be responsible for responsiveness, adherence to all service requests, technical quality of work, and commitment to customer satisfaction. The contractor shall ensure all personnel will respect and maintain the basic rights of the inmate population receiving services. Scope of Services The Contractor shall provide Basic Life Support and Advance Life Support ambulance services on an as needed basis for the inmate population at FMC Devens. These services will be required to include all necessary supplies, equipment, staff, licensing, and expertise. The scopes of services include but are not limited to: • The normal volume of trips typically consists of 1 or 2 ambulance services per day. However, due to the nature of the FMC, a situation may occur requiring numerous emergency services to be performed. Therefore, it is recommended the contractor develop a contingency plan in the event of an occurrence of a catastrophic incident. The contractor will be expected to provide services equivalent to the increase in volume related to providing additional transportation of the inmate population. • Services that are performed under the terms of this contract include pick up or drop off of an inmate. The trip will be considered complete when the inmate is delivered by ambulance with -- 1 of 6 -- Ambulance Statement of Work Page 2 of 6 ambulance personnel to the admitting/evaluation unit, a specified ward or unit, or to the location specified at the time the trip is ordered. Unscheduled Emergency Medical Transport The contractor shall provide ambulance transport services for inmates experiencing medical emergencies, requiring immediate care. Emergency transport will be on an as-needed basis, 24/7, with an established response time of no more than 15 minutes from the initial request. EMTs and paramedics must meet state licensing and certification requirements. Ambulances provided must be appropriately equipped to handle the medical needs of inmates, including Basic Life Support (BLS) and Advanced Life Support (ALS) units, depending on the medical condition of the inmate. Scheduled Medical Transport FMC Devens will require non-emergency scheduled transport of inmates to and from medical appointments at hospitals, specialized clinics or airports for air charter services. These scheduled trips may include transport to the hospital, return trips, or other related medical services, as requested. Each scheduled transport must adhere to an agreed-upon schedule, with allowances for adjustments as necessary due to health or security reasons. Scheduling of these transports will be conducted with as much notice as possible by the Government. However, there will be a minimum of 48 hours’ notice. Place of Performance The vendor will be responsible for transporting inmates to various locations as required by FMC Devens. Most services are expected to occur, but are not limited to the following: Transport inmates from the Federal Medical Center (FMC) located at 42 Patton Road, Devens, Massachusetts to: • Beth Israel Deaconess Medical Center 330 Brookline Ave, Boston, MA. • The University of Massachusetts Medical Center -Memorial Campus 119 Belmont Street, Worcester, MA. UMass Memorial Medical Center – University Campus 55 Lake Ave. North, Worcester, MA 01655 • UMass Memorial Hospital 60 Hospital Road, Leominster, MA, • Burbank Campus 275 Nichols Road, Fitchburg, MA, 01420 -- 2 of 6 -- Ambulance Statement of Work Page 3 of 6 • Clinton Campus 201 Highland St. Clinton MA, 01510 • UMass Memorial Medical Center - Hahnemann Campus 281 Lincoln St. Worcester, MA, 01655 • Holy Family Hospital – Methuen 70 East Street Methuen, MA 01844 • Holy Family Hospital – Haverhill 140 Lincoln Avenue Haverhill, MA 01830 • Brigham and Women’s Hospital (BWH) 75 Francis Street, Boston, MA 02113 • Massachusetts Eye and Ear Infirmary (MEEI) 243 Charles Street, Boston, MA 02114 • Massachusetts General Hospital (MGH) 55 Fruit Street, Boston, MA 02114 • St. Elizabeth’s Medical Center (SEMC) 736 Cambridge Street, Brighton, MA 02135 • Boston Medical Center (BMC) One Boston Medical Center Place, Boston, MA 02118 • St. Joseph Hospital 172 Kinsley St, Nashua, NH 03060 • Vibra Hospital of Western Massachusetts – Central Campus 111 Huntoon Memorial Highway, Rochdale, MA 01542 • Worcester Regional Airport - ORH 375 Airport Dr, Worcester, MA 01602 • Fitchburg Municipal Airport – KFIT 567 Crawford Street, Fitchburg, MA 01420 This list is not all encompassing. The contractor will agree to transport inmates to the destination requested by the FMC regardless of if another hospital is a shorter distance from the Federal Medical Center. -- 3 of 6 -- Ambul…