Calibration and Metrology Services V (CAMS V)

CALIBRATION AND METROLOGY SERVICES (CAMS) V STATEMENT OF WORK (SOW) Overview The NASA Johnson Space Center (JSC) in Houston, TX currently has an existing Measurement Standards and Calibration Laboratory (MSCL) located in Building 343. The MSCL provides calibration operations for Measuring and Test Equipment (MTE) primarily for JSC Organizations. The MSCL also supports calibrations for other NASA centers and Federal Government Agencies. Most MTE are commercial off-the-shelf used to measure physical, mechanical, and electrical properties such as torque wrenches, pressure transducers and voltmeters. CAMS V SOW requirements will be performed as Indefinite Delivery Indefinite Quantity (IDIQ) requirements, which will be issued as performance-based IDIQ Task Orders (TOs). Deliverables required during performance of this SOW shall be provided by the Contractor per the Data Requirements Description (DRD) unless otherwise specified in the SOW or a TO. Travel, training, and other direct costs for IDIQ requirements will be negotiated on a task order basis. IDIQ requirements may change year-to-year and are negotiated each year and implemented as TOs. The Government may request, terminate or change IDIQ TOs at any time during the period of performance. The structure of the SOW should not be construed as defining a required contractor organizational structure. -- 1 of 12 -- TABLE OF CONTENTS 1. CONTRACT MANAGEMENT 2. PHASE-IN 3. DOCUMENTATION AND RECORDS MANAGEMENT 4. MSCL EQUIPMENT AND FACILITIES 5. INFORMATION TECHNOLOGY (IT) 6. LOGISTICS 7. SAFETY, HEALTH, AND ENVIRONMENTAL 7.1 Safety and Health 7.2 Quality Assurance and Reliability 7.3 Environmental and Energy Conservation Requirements 8. CALIBRATION REQUIREMENTS 8.1 Calibration 8.2 Software Tools and Calibration Data Management 8.3 Calibration Turn-around Time and Commit Dates 8.4 Technical Representation 8.5 Metrology 8.6 Repair and Replace -- 2 of 12 -- 1.0 CONTRACT MANAGEMENT Acronyms Acronyms utilized in this SOW are located in Appendix A – Acronyms. Applicable Documents The Contractor shall comply with the most current version of the following applicable documents: • ANSI/ISO/ASQ (E) Q9001-2015, Quality Management Systems – Requirements • ANSI/NCSL Z540-1-1994 (R2002), Calibration Laboratories and Measuring and Test Equipment – General Requirements • ANSI/NCSL Z540.3-2006 (R2013), Requirements for the Calibration of Measuring and Test Equipment • International Vocabulary of Metrology, Basic and General Concepts and Associated Terms (VIM) 3rd edition (JCGM 200:2012) • ISO/IEC 17025:2017(E), General Requirements for the Competence of Testing and Calibration Laboratories • JPD 8820.3, Facility Configuration Management (FCM) Program • JPR 1281.11, Metrology and Calibration • JPR 1281.14, Corrective and Preventive Actions and Continual Improvement • JPR 1281.17, JSC Audits • JPR 1440.3, JSC Records Management Procedural Requirements • JPR 1700.1, JSC Safety and Health Requirements • JPR 5322.1, Contamination Control Requirements Manual • JPR 8550.1, JSC Environmental Compliance Procedural Requirements • JPR 8553.1, Environmental Management System Manual • JWI 1282.11, Calibration and Control of Measuring and Test Equipment (MTE) • JWI 8553.1, Environmental Management System (EMS) Aspect/Impact Assessment and Environmental Management Plan (EMP) Process • JWI 8831.1, Facility Manager Program • MONRS Functional Specification dated 9/7/2011 • MONRS Technical Vision & Functional Requirements Rev 1.0 10/12/2011 • NPD 1440.6, NASA Records Management • NPD 2810.1, NASA Information Security Policy • NPR 1441.1, NASA Records Management Program Requirements • NPR 2800.1, Managing Information Technology • NPR 2810.1, Security of Information Technology • NPR 8570.1, NASA Energy and Water Management Program • SAE AS9100D, Quality Management Systems -- 3 of 12 -- These documents are available in the NASA Online Directives Information System (NODIS), the Center Directives Management System (CDMS), the JSC Quality Management System (QMS), or the MSCL Technical Library. -- 4 of 12 -- Management and Administration The Contractor shall provide all data and perform all requirements of the Data Requirements Descriptions (DRDs), Attachment J-2, per the delivery schedule listed in the Data Requirements List, Attachment J-1. The Contractor shall prepare and comply with a Contract Management Plan in accordance with DRD- 08. The Contractor shall ensure all personnel are qualified as defined in JPR 1281.11, Metrology and Calibration. The Contractor shall provide a single point of contact and an alternate, to represent the Contractor on all contract issues and interface with the Contracting Officer (CO), Contracting Officer's Representative (COR) or their designees. The Contractor shall apprise the CO and COR immediately of any issues that could have an adverse impact on successful performance of the contract requirements. The Contractor shall provide a Facility Manager for B-343 and participate in the JSC Facility Management Program (FMP) in accordance with JPD 8820.3, Facility Configuration Management (FCM) Program and JWI 8831.1, Facility Manager Program. The program helps to ensure a safe, healthy, and efficient workplace for all NASA JSC building occupants and provides for centralized reporting of facility issues. 2.0 PHASE-IN The Contractor shall prepare and comply with a Contract Phase-in Plan in accordance with DRD- 07. During phase-in, the Contractor shall work with the incumbent to ensure that the Contractor is prepared to fully execute the contract on the contract start date. 3.0 DOCUMENTATION AND RECORDS MANAGEMENT The Government will provide existing documentation of the calibration laboratory procedures, technical manuals, equipment manuals, reference documents, reference standards reports, personnel training certifications, and calibration data packages. The Contractor shall maintain all documentation of the…