Custodial/Janitorial Services (Norfolk, VA)

Performance Work Statement (PWS) Custodial Services Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk located on Naval Station Norfolk building W143. 1.0 General Information • 1.1 Scope: The contractor shall provide all personnel, equipment, supplies, and supervision necessary to perform custodial services as defined in this Performance Work Statement (PWS). The services will ensure that the NAVSUP FLC Norfolk Headquarters Building is maintained in a clean, safe, and professional manner. • 1.2 Location: The services shall be performed at building W143, 1968 Gilbert Street, Norfolk, VA. The total cleanable area is approximately 155,000 square feet, consisting of 128,000 sq. ft. of office space and 27,000 sq. ft. of training space. A portion of the total cleanable area is made up of 25 restrooms, 2 locker rooms, and 2 kitchen break areas. • 1.3 Period of Performance: The contract will be for a one-year base period with the option to extend for four additional one-year periods. • 1.4 Hours of Operation: Normal cleaning services shall be performed between 7:00 AM and 4:00 PM, Monday through Friday, excluding Federal holidays. 2.0 Contractor Requirements • 2.1 Personnel: The contractor shall provide a sufficient number of trained and supervised personnel to perform the required services. All personnel must be U.S. citizens and able to pass a background check for facility access. • 2.2 Supplies and Equipment: The contractor is responsible for furnishing all cleaning supplies, chemicals, and equipment necessary to perform the work. All chemicals must be approved by the Contracting Officer's Representative (COR) prior to use, and Safety Data Sheets (SDS) must be provided. • 2.3 Quality Control: The contractor shall establish and maintain a complete Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. This plan should include a method for identifying and correcting deficiencies. 3.0 Specific Tasks The contractor shall perform the following tasks at the specified frequencies. 3.1 Daily Tasks (Monday - Friday) • Restrooms & Locker Rooms: • All countertops and sinks should be cleaned to remove all stains, debris, and residue. These surfaces will be sanitized and disinfected with a bleach-based product specifically designated for the process. • All surfaces of toilets and urinals cleaned, inside and out, to remove all stains, debris, and residue. Toilet seat cleaned top and bottom, to remove all stains, debris, and residue. Toilet bowl sanitized and disinfected with a bleach-based product specifically designated for the process. Entire exterior of the toilet, to include top and bottom of the seat, sprayed with a sanitizing and disinfecting product after cleaning. • Toilet and urinal partitions cleaned of all stains, debris, and residue on all surfaces, inside and outside of each stall, to include both sides of the door. Graffiti removed. • Paper, trash, debris, and stains cleaned from floors. Entire floor surface, to include all areas of the restroom, sink area, toilet area, urinal area, or other sections of the room, to include all areas inside stalls, are thoroughly mopped with clean water and a sanitizing and disinfecting chemical. Floor cleaning product should be scented to enhance a clean and fresh atmosphere in the restroom. Mop water will be changed in between each restroom. Mop heads will be cleaned daily using a bleach based solution to ensure they do not soil and smell when in use. -- 1 of 8 -- When mop heads break down or start to fall apart they will be replaced with new ones. An exception to this requirement are the three executive restrooms in rooms (CO B601, XO B607A, ED B600) which may be mopped from a single bucket, and two executive restrooms in room (200 director D600B/deputy D600A), which may be mopped from the same bucket. • Push button soap dispensers will be provided and replaced whenever broken. Hand soap refills will be supplied and installed at all times. • Double roll toilet paper dispensers will be will be provided and replaced if the existing ones are broken. Toilet paper rolls will be installed and refilled when emptied. • Empty all trash receptacles and replace liners. Clean any residue on the outside and insides of trash receptacles with clean water and a sanitizing and disinfecting chemical. • Clean all surfaces of showers using proper cleaning agent for the fiberglass walls and floors. Monitor shower curtains for mold and mildew, and supply and replace with new curtains when needed. • Wipe down and clean all lockers in locker room with clean water and a sanitizing and disinfecting chemical. • Clean exhaust fan grills. Grills have no visible dirt or marks upon visual inspection (without removing grills) • Clean dirt and debris from lighting fixtures, including dirt and debris on the outside of the fixture and dirt and debris that is visible through the light cover. No visible dirt, streaks, smears, or insects apparent upon visual inspection. • Kitchen Break Areas: • Paper, trash, debris, and stains cleaned from floors, countertops, and sinks. Entire floor surfaces are to be thoroughly mopped with clean water and a sanitizing and disinfecting chemical. Floor cleaning product should be scented to enhance a clean and fresh atmosphere in the space. All countertops and sinks should be cleaned to remove all stains, debris, and residue. These surfaces will be sanitized and disinfected with a bleach-based product specifically designated for the process. • Empty all kitchen trash and replace liners. Clean any residue on the outside and insides of trash receptacles with clean water and a sanitizing and disinfecting chemical. • Office Areas, Lobbies, and Corridors: • Dust all horizontal surfaces, including desks, tables, and ledges using proper cleaning agent for the surface that is being cleaned. • Spot clean glass surfaces, including entrance doors and interior partitions using proper glass…