G004--Clean Sober Living (Current contract 36C26121D0111)

DRAFT VA Central California Health Care System CLEAN AND SOBER HALFWAY HOUSE CONTRACT STATEMENT OF WORK A. PURPOSE. The Department of Veterans Affairs, Fresno, CA (VA) requires contractors to provide services for a Substance Use Disorder Treatment Program (SUDP) for Veterans. The SUDP aims to place Veterans in a community-based, residential environment. B. BACKGROUND. Through the SUDP, VA provides case management services to Veterans and facilitates their access to a broad range of medical, mental health, and rehabilitative services. The purpose of this contract is to identify contractors who can provide clean and sober living to veterans suffering from severe mental illness, including veterans who are in community-based treatment facilities offering a safe and secure environment that supports their rehabilitation goals. Due to Veterans having to participate in Intensive Outpatient Programming (IOP) 3 days a week at VA Central California Health Care System, the Contractor must be from the Fresno/Clovis area. This allows Veterans to be in a structured living environment during their treatment. This model enables Veterans to stay connected to the SUDP and other VA services as our staff work closely with the staff at the Sober Living Environment to provide a whole health approach. Veterans will also be connected to staff and other veterans, which allows them to build healthy relationships and a network of support during their recovery and increases the chance of Veterans staying and remaining sober until they become more nutritious and stable. The Contractor must provide 24/7 monitoring (alcohol and drug testing, curfews, and house rules). Contractor will be required to provide transportation for the Veteran to and from to allow the Veteran to participate in the IOP and any medical appointments the Veteran may have. C. SERVICES TO BE PROVIDED. BASIC SERVICES. The contractor shall furnish each referred Veteran for care under this contract with the following basic services: a. ROOM & BOARD: ADA Accessible Room and Board shall be accessible to the Veteran 7 days a week and 24 hours per day. Accommodations will include a bed and linens (towels and bed sheets) and other furnishings such as a dresser or other means of secure storage. At least three nutritious meals will be provided for Veterans 7 days a week. Suitable alternative meal options must be made available to accommodate those with special, medically required dietary restrictions. In addition, nutritious snacks of nourishing quality (e.g., fruits) should be available between meals and before bedtime for those requiring or desiring additional food, when it is not medically contraindicated. There will not be more than 14 hours between the evening meal and breakfast of the -- 1 of 12 -- DRAFT following day. Food shall be prepared, served, and stored under sanitary conditions. The facility may provide storage space in an on-site refrigerator for Veterans to store personal food. The facility shall establish and maintain sanitary procedures for washing dishes, cleaning equipment, work areas, and disposing of waste. b. LAUNDRY: Laundry facilities or service must be available at no cost for residents to tend to their laundry needs. c. DIRECT SERVICES: The following are the minimum direct services that the Contractor will be expected to furnish to Veterans admitted to the program. The contractor shall provide housing and supportive services in a manner that is free from religious discrimination. Direct services will be monitored as denoted in the QASP on a regular basis. (1) Medication Management: Medications and narcotics shall be properly stored, controlled, issued and recorded in compliance with physician orders. Contractor shall submit their plan to ensure safe and effective management of medications within the facility as an element of their proposal in response to this solicitation. (4) VA Coordination: The Contractor is expected to collaborate daily with the identified VA Liaison and other VA providers as necessary to ensure proper coordination of care, services, and resources for the benefit of individual Veterans, and the program in general. (5) Transportation: The Contractor shall provide Veteran with daily transportation to VA for close follow-up evaluation from a medical provider. ADMINISTRATIVE FUNCTION & PROCEDURES A) COMMUNICATIONS: Contractor is expected to have a reliable, working phone line for VA inquiries. Messages left for the program by VA Staff are expected to be returned as soon as possible during normal business hours Monday through Friday. This includes calls from VA proper or the Liaison to the program. Written correspondence, such as eligibility authorizations, extension requests, incident reports, and discharge reports shall be promptly delivered as denoted in their respective sections below. 1. PERSONNEL The Contractor will employ sufficient personnel to carry out the facility's policies, responsibilities, and program. At minimum, at least one administrative staff member or designee must be on duty 24/7 on the premises or residing at the house and available for emergencies. -- 2 of 12 -- DRAFT 2. REFERRALS A. The VA is responsible for determining veterans' eligibility before referral to the Contractor for treatment. A written referral (hard copy, fax, or e-mail is acceptable) signed by an authorized VA ordering officer shall be provided to the Contractor for each Veteran referred for services under the contract. B. A list of authorized VA ordering officials for the contract shall be provided to the Contractor upon contract award. Ordering officials may be added or deleted from the list during the contract term at the discretion of the VA Contracting Officer. The Contractor shall be provided an updated list of authorized VA ordering officials whenever such changes are made. C. It is understood that the Contractor will not be paid for care provided to a referred Veteran beyond the period authorized in the referral,…