HVAC Building Automation System USCG C5I Alexandria VA

PERFORMANCE WORK STATEMENT PERFORMANCE WORK STATEMENT (PWS) FOR Building Automation Systems (BAS) 1.0 GENERAL 1.1 Background The U.S. Coast Guard (USCG) has a requirement to procure Building Automation System (BAS) services in support of the USCG's Command, Control, Communications, Computers, Cyber, and Intelligence Service Center (C5ISC) located at 7323 Telegraph Road, Alexandria, VA 22315. The Government requires BAS maintenance services onsite at USCG C5ISC. The Contractor must schedule and perform required preventative maintenance as described within this PWS. The Contractor must provide all labor, equipment, and material necessary to perform the required tasks within the standards specified under this contract. 1.2 Scope The purpose of this requirement is to obtain maintenance and repair services for the Building Automation System (BAS) located at the United States Coast Guard C5I Service Center in Alexandria, VA. 1.3 Objective The objective of this effort is to acquire continuous, safe, and efficient maintenance services of the Building Automation System (BAS) as described herein. This work includes the completion of monthly and unscheduled maintenance and repair, to include all personnel, management, supervision, materials, supplies, equipment, tools, and transportation. The Government is interested in outcomes and system performance; the Contractor is encouraged to leverage its expertise, innovation, and best practices to fulfill the requirements of this PWS. 2.0 SPECIFIC REQUIREMENTS/TASKS The Contractor must provide all labor, equipment, and material necessary for the performance of preventative maintenance and corrective maintenance, including setup and calibration of such equipment prior to the work. The Contractor must perform data backup and system operational ability overview as specified herein to determine the condition of the HVAC automated control system and associated auxiliary equipment currently in operation. The Contractor must consider all preparations for data backup and tests at the site in accordance with the applicable manufacturer's recommendations, which will be provided by the Contracting Officer's Representative (COR) if necessary, and subject to the approval of the COR. 2.1 Preventative Maintenance -- 1 of 10 -- PERFORMANCE WORK STATEMENT The Contractor must provide preventative maintenance to the HVAC Building Automation System onsite once per month. Preventative Maintenance consists of the following tasks: 2.1.1 Upgrading Software and Installing Patches 2.1.2 Tuning Proportional Integral Loops 2.1.3 Calibrating Sensors 2.1.4 Verifying Control Device Operation 2.1.5 Adjusting Schedules 2.1.6 Clearing Operator Overrides and Verifying Sequence Operation 2.1.7 Completing Graphic Enhancements Based on User Input 2.1.8 Analyzing Alarm Histories 2.1.9 Running and Analyzing Network Health Reports 2.1.10 Reviewing System Operation Efficiency 2.1.11 Analyzing Energy Profile 2.1.12 Archiving Reports and Trending Data 2.2 Data Backup The Contractor must perform quarterly data backup of all BAS program information. Onsite backup must be performed on a Government-furnished device. The Contractor must maintain an onsite backup and may also maintain an offsite data backup. 2.3 Onsite Response The Contractor must provide onsite response to reload databases and system files should a catastrophic event or failure occur. The Contractor must restore operations within four (4) hours of notification. Performance Metric: System restoration must be achieved within four (4) hours of notification in no less than 95% of qualifying events over any contract period. 2.4 Onsite Inspections The Contractor must be responsible for the re-assembly of all systems into operational order following internal inspections. 2.5 Inspection Report -- 2 of 10 -- PERFORMANCE WORK STATEMENT Upon completion of any inspection and/or testing, the Contractor must submit a written inspection report to the COR within 14 business days. The report must document all findings, actions taken, and any recommended corrective actions. 2.6 Discussion of Deficiencies The Contractor's technician must discuss with the Facility Engineering Representative any defects or deficiencies in condition, maintenance practices, or misuse of the automated HVAC control system and, if necessary, recommend corrective action prior to executing any repairs. 2.7 Repairs Prior to executing repairs, the Contractor must provide a service report and estimated costs to the COR for approval by the Contracting Officer (KO). The COR must obtain approval via the KO before repairs can begin. 2.8 Schedule of Labor and Parts The Contractor must provide a schedule of labor rates and parts for maintenance and repairs. The Government will issue separate task orders against this contract based upon time and material costs for any required maintenance and repair over and above the requirements set forth in this PWS. 2.9 Performance Metrics The Contractor must meet the following minimum performance standards throughout the period of performance: Performance Objective Performance Standard Measurement Method Preventative Maintenance Completion 100% of monthly PM tasks completed per PWS 2.1 Service completion reports Onsite Response Time System restoration within 4 hours of notification in ≥95% of events Incident logs and COR records System Uptime BAS operational uptime ≥ 98% during normal business hours System logs and COR reporting Inspection Report Submission Reports submitted within 14 business days in 100% of instances COR acceptance records Service Completion Report Submission Reports submitted within 14 days of monthly service in 100% of instances COR acceptance records -- 3 of 10 -- PERFORMANCE WORK STATEMENT The COR will monitor performance against these metrics on a quarterly basis. Consistent failure to meet performance standards may result in a Corrective Action Request (CAR) and may affect options for contract renewal. 3.0 SAFETY 3.1 Equi…