Materials Marketing and E-Ordering Software System

STATEMENT OF WORK (SOW) Materials Management and E-Ordering Software System Cheyenne River Health Center 24276 166th St Eagle Butte, SD 57625 1. Scope The Contractor shall provide a comprehensive, web-based Materials Management and Electronic Requisition (E-Ordering) Software System to support the Property and Supply Department in managing inventory, ordering, and tracking of office and medical supplies necessary for direct patient care and supporting administrative functions. The system shall include all licensing, maintenance, technical support, and software updates necessary to ensure continuous and effective operation throughout the period of performance. 2. Background The Indian Health Service (IHS) requires a standardized materials management system to maintain inventory control and ensure the availability of critical supplies. The system is essential for tracking supply usage, maintaining historical data, and supporting reporting requirements. Failure to maintain such a system would significantly impact patient care and operational functionality. 3. Requirements / System Description The Contractor shall provide a software solution that performs the following functions: - Inventory management and tracking of medical and office supplies - Electronic requisitioning and order processing - Monitoring of supply usage and consumption trends - Automated tracking of stock levels and reorder points - Historical data retention for reporting and audit purposes - Support for multiple departments and within the service unit - Reporting capabilities to support operational and compliance needs -- 1 of 3 -- 4. Salient Characteristics (Brand Name or Equal) Functional Requirements: - Integrated materials management and e-ordering capability within a single platform - Real-time inventory tracking and visibility - Automated requisition and approval workflow - Ability to track supply usage by department and cost center - Historical data storage and reporting functionality Performance Requirements: - Reliable system availability with minimal downtime - Secure, role-based user access controls - Scalable to support facility-wide operations - Capability to support direct patient care supply needs without disruption Technical Requirements: - IT requirements must align with Indian Health Service safety and security guidelines and requirements. - Ongoing software updates and maintenance included Support Requirements: - Vendor-provided technical support - Routine system maintenance and updates included in subscription - User assistance and troubleshooting services 5. Deliverables - Materials Management Software System (M-System or equal) - Electronic Requisition System (E-Order or equal) -- 2 of 3 -- - Monthly software licensing - Ongoing maintenance and technical support 6. Period of Performance 1 year from dates of award 7. Pricing Structure The contract shall be firm-fixed-price and billed on a monthly basis for licensing and support services. 8. Warranty and Support Software maintenance, updates, and support services shall be included for the duration of the contract at no additional cost. 9. Place of Performance The system shall be delivered and maintained as an online service or required hardware would be provided at no cost upon program installation to authorized users within the Service Unit. -- 3 of 3 --