PRARNG Medical Professional Support Services (Administrative Provider and Behavioral Health Specialist Support)

PWS Page 1 of 20 PERFORMANCE WORK STATEMENT (PWS) FOR Medical Professional Support Services (Administrative Provider and Behavioral Health Specialist Support) Revision 31 May 2026 1.0 GENERAL 1.1 Scope: This is a non-personal services requirement to obtain medical and behavioral health administrative case management and readiness support. Key services include conducting medical records reviews, issuing deployability determinations, managing medical profiles in Government systems (MODS, MHS Genesis), coordinating care with TRICARE and VA networks, and developing a local network of community-based BH providers. Services shall be provided by a licensed Medical Provider (MD/DO) and two credentialed Behavioral Health Specialists (LCSW, Psychologist, or CNS) and will be performed at Camp Santiago Joint Training Center, Salinas, PR, during standard business hours, with potential for occasional weekend work to support Soldier Readiness Processing (SRP) events. The prime contractor (henceforth referred as “contractor”) shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Medical Professional Services (Administrative Provider and Behavioral Health Specialist Support) Services, as defined in this PWS. 1.1.1 Objectives The strategic objectives of this PWS are to enhance the combat readiness and operational effectiveness of the Puerto Rico Army National Guard (PRARNG) by achieving the following outcomes: 1.1.1.1 Objective 1: Accurate and Timely Medical Readiness Determinations: Deliver comprehensive, regulation- compliant (AR 40-501 / AR 40-502) medical and behavioral health assessments that provide PRARNG leadership with an accurate, real-time posture of the force’s deployability. 1.1.1.2 Objective 2: Accelerated Return-to-Duty (RTD): Proactively case-manage Service Members (SMs) who are not Fully Medically Ready (FMR) by coordinating timely referrals, treatment plans, and waivers to minimize the time SMs spend in a non-deployable status. 1.1.1.3 Objective 3: Robust Behavioral Health Support Network: Establish and maintain a comprehensive network of local, credentialed behavioral health resources and community partnerships to ensure continuous, high-quality care options for SMs, particularly those transitioning to or from Large-Scale Combat Operations (LSCO). 1.1.1.4 Objective 4: Audit-Ready Data and Records Management: Ensure all hard-copy and electronic medical documentation (MODS, MHS Genesis, MEDCHART) is filed, updated, and safeguarded with near-perfect accuracy and in strict compliance with HIPAA and the Privacy Act, enabling data-driven command decisions. 1.2 BACKGROUND 1.2.1 Previous Efforts: This requirement is a non-personal services follow-on to the medical and behavioral health administrative support services currently being provided to the Puerto Rico Army National Guard (PRARNG) under contract W912LR23P0038. 1.2.2 Strategic Purpose: The strategic purpose of this contract is to enhance the combat readiness and operational effectiveness of the PRARNG by providing expert case management and medical administrative support, ensuring the force is medically and psychologically prepared for the demands of Large-Scale Combat Operations (LSCO). In response to a sustained high operational tempo (OPTEMPO) and expanded statutory and regulatory medical readiness requirements, this contract will continue to augment the State Surgeon Office's capacity. -- 1 of 20 -- PWS Page 2 of 20 1.2.3 Vision: The contractor shall deliver services that optimize pre-mobilization readiness by facilitating timely exchange of information, coordinating collaborative prevention strategies, and cultivating a robust network of local resources and community partnerships. This effort is essential for PRARNG leadership to accurately assess, quantify, and improve the overall medical readiness posture across all assigned units, ensuring Soldiers are mentally and physically fit to deploy in support of global military operations. 1.3 Period of Performance (PoP): The Period of Performance shall be one Base Year of 12 months and two 12- month option years, and a 6-month extension under 52.217-8. 1.3.1 The anticipated period of performance is as follows: * Base Year: From 13 July 2026 to 11 July 2027 * Option Period 1: From 12 July 2027 to 9 July 2028 * Option Period 2: From 10 July 2028 to 8 July 2029 * Option Period 3: From 9 July 2029 to 7 July 2030 * Option Period 4: From 8 July 2030 to 6 July 2031 * 52.217-8 Extension: Up to 6 months extension, exercised individually (one month) or full (6 months), but the total shall not exceed 6 months, at any time during the term of the contract. 1.4 GENERAL INFORMATION 1.4.1 Place and Performance of Services: The contractor shall perform all services at Camp Santiago Joint Training Center, Arrillaga Street, Building 588, Salinas, PR 00751. The standard operating hours for this facility are 0730 to 1630, Monday through Friday. The contractor shall maintain an adequate workforce to ensure the uninterrupted performance of all tasks defined within this PWS during these standard operating hours. Services are not required on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closures. Upon prior coordination and approval by the Contracting Officer’s Representative (COR), the contractor may be required to adjust personnel schedules to support weekend Soldier Readiness Processing (SRP) events, provided the total hours do not exceed the established annual Full-Time Equivalent (FTE) limits. Teleworking is not authorized for this requirement unless authorized by the Contracting Officer. 1.4.2 Telework: The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planni…