SRD Toilet Facility Cleaning

US Department of Agriculture (USDA) Performance Work Statement SRD Toilet Facility Cleaning Sulphur Ranger District Arapaho & Roosevelt National Forests and Pawnee National Grassland Contents Project Title 3 General Information 3 Background and Purpose 3 2.0 Definitions 3 3.0 Technical Requirements/Tasks 4 3.1 Standard of Cleanliness 4 4.0 Biobased Products 4 5.0 Contractor Furnished……………………………………………………………………………………………………..……………………………..8 6.0 Deliverable/Schedule 8 7.0 Contractor’s Key Personnel 9 8.0 Quality Control 9 Project Title SRD Toilet Facility Cleaning General Information 1.0 Background and Purpose The Arapaho & Roosevelt National Forest, Sulphur Ranger District requires year-round cleaning services for multiple vault and flush toilet facilities in support of a robust recreation program. The Sulphur Ranger District and Arapaho National Recreation Area offer year-round recreation opportunities and attract high numbers of visitors to these destinations. From packed boat launches to a scenic lake that serves as one of the busiest Wilderness trailheads, the Forest Service is committed to keeping these sites clean, sanitary, and open to the public. The Sulphur Ranger District seeks a contractor that can perform this function to continue meeting these standards. 2.0 Definitions ACCEPTABLE QUALITY LEVEL (AQL): The maximum allowable deviation from perfect performance that may occur before the Government will invoke payment deduction. An AQL does not allow a contractor knowingly to offer defective service, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered. DEFECTIVE SERVICE: A unit of service which contains one or more defects, or nonconformance with specified requirements. CONTRACTING OFFICER (CO): A Government personnel with the authority to bind the government in a contract. CONTRACTING OFFICER’S REPRESENTATIVE (COR): A Government person appointed by the contracting officer to help the contracting officer with contract administration and surveillance. CUSTOMER FEEDBACK: Customer feedback is firsthand information from the actual users of the service. GOVERNMENT INSPECTOR: A Government person responsible for surveillance of contractor performance. PERFORMANCE REQUIREMENTS SUMMARY (PRS): Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the contractor. QUALITY ASSURANCE: Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement (PWS). QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document used for quality assurance surveillance. The document contains specific methods the Government will use to perform surveillance of the contractor. QUALITY CONTROL: Those actions taken by a contractor to control the performance of services so that they meet the requirements of the Performance Work Statement (PWS). QUALITY CONTROL PLAN (QCP): A quality control plan is a plan developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. Shoulder Season: The season in between the summer and winter seasons, generally defined as mid-September through the end of October. Winter Season: The season when some facilities are inaccessible and therefore do not require cleaning. Contractor Requirements 3.0 Technical Requirements / Tasks The Contractor shall provide everything necessary to perform the requirements of this contract, including, but not limited to all labor, supervision, materials, tools, equipment, supplies, transportation, permits, insurance and incidentals necessary to clean and sanitize, and pick up trash in and around the recreation site vault and flush toilet facilities and will maintain a satisfactory facility condition and present a clean, neat and professional appearance. All work shall be performed in accordance with this performance work statement and all federal, state and local laws and regulations. Locations The work is located at developed and dispersed recreation sites throughout the Sulphur Ranger District, mainly within the Arapaho National Recreation Area. Some roads and sites are not paved and require travel up steep, mountain roads. Following is a list of all the site locations by group. See directions to sites and a map in the appendices. Tasks Monday Services: Sweep all floors. Remove trash from trash receptacle and discard in dumpster. Replace trash receptacle liner as necessary. Remove toilet paper from holder and store in dry location. Pressure wash the interior of the room walls, both sides of the door, partitions, the toilet (including the inside and outside of the toilet riser), and sinks so that all dirt and fluids are removed. Pressure wash the entrance sidewalk between the toilet building and the asphalt parking lot. Sweep or squeegee the water off the floors and out of the restroom. Wipe dry toilet seat and lid, hand railings, hand sanitizer or soap dispenser and door handle. Replace hand sanitizer or refill soap dispenser when unit is at empty, but no more than 1/4 empty. Restock toilet paper that is 3/4 used and place partial rolls on top of toilet paper rolls mounted on wall. Pick up trash within 25’ around the building. Friday Services: Sweep all floors. Remove trash from trash receptacle and discard in dumpster. Replace liner as necessary. Clean and remove cobwebs, bugs, and debris from ceilings, walls, and windowsills. Clean and sanitize toilets including the riser, underside of the toilet lid and seat, and sinks. Clean and sanitize hand railings. Clean and sanitize door handles. Clean and sanitize hand sanitizer dispenser. Replace hand sanitizer or refill soap dispenser when unit is empty, but no mor…