U--ELP Assessments, CAO

Bureau of Indian Education, Chief Academic Officer English Language Proficiency Assessment & Professional Services Statement of Work 1 TABLE OF CONTENTS 1. Introduction 2. Purpose 3. Objectives & Core Requirements 4. Scope Overview & Tasks (Operational Requirements) • Task 1 – Assessment Administration • Task 2 – Student Registration Portal • Task 3 – End-User Training Support • Task 4 – Scoring & Assessment Reporting • Task 5 – Project Management Services • Task 6 – Helpdesk Services (Four-Tier) • Task 7 – **Optional Services 5. Compliance, Security & Privacy (Cross-Cutting) • Data Security & Regulatory Compliance (FERPA, COPPA, CIPA, FISMA, FEDRAMP/hosting) • Section 508 Accessibility • Confidentiality & Limited Use of Data • Data Residency (CONUS) • Security Awareness & Privacy Training • Incident Reporting (Security Events) • Vulnerability Management • Security Controls & RMF • Contingency Planning & DR Metrics • Annual Security Assessment (3PAO) • Malware-Free Requirements • Intellectual Property Rights (IPR) • System Log-on Banner & Acknowledgement • Report & File Formats 6. Governance & Communications • Communication Plan • Weekly Status Meetings & Reports • COR review cadence (Monthly COR calls, Semi-Annual performance reviews) • Web-based Project Information Exchange • Notifications to Test Coordinators 7. Deliverable Acceptance, AQL & Surveillance • Government Review & Acceptance • General Quality Measures • Acceptable Quality Level (AQL) 8. Quality Assurance & QASP (Government-Led) • Government Quality Assurance Surveillance Plan (QASP) statement • Contractor Quality Control Plan (QCP) 9. Subcontractor Management 10. Travel • Pre-Travel Authorization • Post Travel Authorization -- 1 of 29 -- Bureau of Indian Education, Chief Academic Officer English Language Proficiency Assessment & Professional Services Statement of Work 2 • Compliance and Restrictions 11. BIE Background Check Investigations • BIE Background Check Requirements • Sustainability and Risk Designation • BIE Background Check Process 12. Security Requirements 13. Confidentiality & the Privacy Act 14. Data Rights & Document Ownership • Confidentiality and Limited Use of Data • Limited Distribution or Use of Certain Data and Information • Restriction Against Disclosure 15. Contractor Request for Removal or Replacement or Key Personnel • Pre-Approval Requirement • Justification and Documentation • Performance Impact and Remedies 16. Key Personnel Roles & Responsibilities • Contractor Key Personnel • Government Key Personnel 17. Acceptance • Acceptance Criteria • Performance Standards (General Quality Measures for Documentation) 18. Areas of Service 19. Appendices & Attachments • Appendix A: Areas of Service Required — Compliance Matrix (cross-references Components) • Appendix B: Acronyms & Definitions 20. Attachments -- 2 of 29 -- Bureau of Indian Education, Chief Academic Officer English Language Proficiency Assessment & Professional Services Statement of Work 3 1.0 INTRODUCTION The Bureau of Indian Education (BIE) is tasked with providing quality education opportunities from early childhood through life, as outlined in 25 CFR Part 32.3 – Mission Statement. To fulfill this mission and comply with 25 CFR 30.100–125, BIE requires English Language Proficiency (ELP) assessments for reporting and accountability purposes. This Statement of Work (SOW) establishes requirements for a comprehensive ELP assessment ecosystem for grades K–12 across 183 BIE-funded schools in 23 states. The BIE seeks a contractor who offers services and a solution that goes beyond simply providing tests. The BIE seeks a contractor who can deliver an integrated system that includes: • Assessments (standard and alternate) and ELP screeners approved for federal accountability. • A commercial off-the-shelf technology platform for registration, administration, and reporting. • Training for test administration and data integration. • Timely, accurate, and parent-friendly reporting in multiple formats. • Compliance with federal privacy, security, and accessibility standards. • Support services, including helpdesk and project management. • Customer-service approach that is culturally responsive, and that is student and staff-centered. The Contractor will act as a strategic partner, ensuring BIE meets its goals for federal accountability, data security, and educational equity for English Learners. Specifically, BIE requires: • A turnkey, federally approved ELP assessment solution. • End-to-end services: test delivery, scoring, reporting, training, and technical support. • Data integrity and security compliance at every stage. • Integration with BIE systems (Native American Student Information System [NASIS] and Data Warehouse). • Clear, accessible reporting for parents, educators, and stakeholders. • Strong project management and communication throughout the contract lifecycle. • Scalability and customization to meet evolving needs during option years. This SOW defines the tasks, performance standards, and compliance requirements necessary to implement this solution and support BIE’s mission to provide equitable, high-quality education for English Learners. 1.1 Performance Location All work shall be performed at the Contractor’s location(s) within the continental United States (CONUS). Data shall not be stored outside CONUS. Performance will cover 183 Bureau-funded elementary and secondary schools, including 55 Bureau Operated Schools (BOS) and 128 Tribally Controlled Schools (TCS) across 23 states. A current list of schools and locations is available at the URL below and an updated list will be provided to the successful Contractor by the Chief Academic Office. URL: https://biamaps.geoplatform.gov/BIE-Schools-Directory/ 2.0 PURPOSE The purpose of this contract is to obtain a fully operational, U.S. Department of Education-approved English Language Proficiency (ELP) assessment solut…