USCG - JANITORIAL SERVICES - BASE NEW ORLEANS

PAGE -1 OF 30 UNITED STATES COAST GUARD BASE NEW ORLEANS NEW ORLEANS, LOUISIANA PERFORMANCE WORK STATEMENT (PWS) FOR JANITORIAL SERVICES September 16th 2026 - September 15th 2031 -- 1 of 30 -- PAGE -2 OF 30 INTRODUCTION: The U.S. Coast Guard is procuring Janitorial Services as described in the following paragraphs for U.S. Coast Guard Base New Orleans (Base New Orleans). The Performance Work Statement (PWS) is in concurrence with the direction in which the Coast Guard is procuring contracts to ensure consistent performance and to be result-oriented. 1.1 Purpose: The purpose of this PWS is to define the work and scope of the effort so that the selected Contractor can identify and provide the personnel, management, supervision, materials, supplies, equipment, tools, transportation, and other items or services (except those stated herein) necessary to accomplish janitorial services at Base New Orleans. 1.2 Performance: The Contractor shall perform these services in a manner that ensures the health and safety of military members, civilian employees, contractors, and members of the public, and shall maintain both the sanitary conditions and aesthetic appearance of federal buildings. Superior customer service and well-maintained facilities that present a clean, neat, and professional appearance shall be furnished in accordance with all terms and conditions of the contract. 1.3 Requirements Summary: The Contractor shall provide all personnel, supervision, management, materials, supplies, training, transportation, and all other items necessary to support the mission as described herein. The service requirements and performance objectives relate directly to mission essential items as identified in the PWS. The Contractor’s Quality Control Plan (QCP), and Government monitoring functions, is to provide for the highest level of service delivery performance critical to mission success. The Contractor shall use the PWS, as well as the approved QCP, to accomplish the functions/tasks generated for this effort as identified in Paragraph 6.0, Technical Requirements. 1.4 Outcome: The outcome anticipated by Base New Orleans, as described in the subsequent paragraphs of this document, is the full and complete deliverance of janitorial services. 2.0 GENERAL 2.1 Mission: The mission of Base New Orleans is to provide on-time and affordable products, services, and logistics support which consistently meet or exceed the expectations of the Shore Infrastructure Logistics Center (SILC), Heartland District Coast Guard units, and other Coast Guard units operating within Heartland District geographical boundaries. Base New Orleans is host to many tenants, Coast Guard commands, and other government agencies. 2.2 Levels of Service and Cleaning Frequency: The cleaning frequency of janitorial tasks is based on the level of service assigned to the type and usage of building space. Technical Exhibit #1 through 3 provides the frequency of cleaning by task and level of services; and Technical Exhibit #4-11 provides the floor plan and associated room numbers for each building. Cleaning should take place Tri-Weekly Monday, Wednesday and Friday. -- 2 of 30 -- PAGE -3 OF 30 2.3 Worksite Description: Base New Orleans maintains approximately 85,493 square feet of facility building space on 26.03 acres of land, servicing a tenant population of 300 employees The information listed in technical exhibit #1-11 identifies the buildings requiring janitorial services and the room number associated for each type of space to be maintained. There are periods of time when buildings are unoccupied. On these occasions, no janitorial contract work shall be required. The Contracting Officer (KO) will advise the contractor in writing (e-mail) in advance of stop-service and when service should be resumed. Contractor shall only bill for the square footage serviced. Building interiors on Base New Orleans are also subject to rehabilitation or restoration, resulting in total or partial occupancy. The Contracting Officer (KO) will advise the contractor in writing (e-mail) as much notification as possible, but no less than forty-eight (48) hours in advance of stop-service and when service should be resumed. Contractor shall only bill for the square footage serviced. 2.4 Hours of Operation: Base New Orleans’s regular (normal) working hours are from 0630 to 1630, Monday through Friday, except Federal Holidays and other days specifically identified by the Commanding Officer (CO). Notice of any changes by the Contracting Officer’s Representative (COR) will be provided in writing as soon as the change is known. 2.5 Period of Performance: Work will be performed at Base New Orleans from the period of September 16th 2026 - September 15th 2031 2.6 Secure Areas: There are no secure areas located within any of the buildings at Base New Orleans. 2.6 Recognized Holidays: The Contractor is not required to provide janitorial services on recognized Government holidays and other days declared by Executive Order. The recognized holidays are New Year’s Day; George Washington’s Birthday; Martin Luther King, Jr.’s, Birthday; Memorial Day; Independence Day; Labor Day; Columbus Day; Veterans’ Day; Thanksgiving; and Christmas. If scheduled on a Government holiday, work must be performed either the workday before or the workday after, but in no event will the service be delayed until the following week. Work scheduled on Friday shall be performed on Thursday. The COR will be informed of, and must approve, this schedule change. 2.7 Security and Parking: The Contractor, or any representative, and all Contractor employees entering the NASA Michoud facility, shall abide by all security regulations of this installation which may be in effect during the contract period, and they shall be subject to such checks as may be deemed necessary to ensure that no violations occur. Each vehicle shall stop at the Security gate before gaining admittance, each employee in the vehicle shall show…