Broadband Internet Permanent Unaccompanied Housing

Page 1 of 9 Performance Work Statement (PWS) Unaccompanied Housing (UH) Broadband Internet Services Shaw Air Force Base (AFB), South Carolina 20th Fighter Wing (20 FW) 16 July 2026 V3 -- 1 of 9 -- Page 2 of 9 Table of Contents 1. DESCRIPTION OF SERVICES................................................................................................. 3 1.1 General .................................................................................................................................. 3 1.2 Scope ..................................................................................................................................... 3 1.3 Background and Guiding Policies ........................................................................................ 3 2. TASK DESCRIPTIONS ............................................................................................................. 3 2.1 General Performance Requirement ....................................................................................... 3 2.2 Task 1: Fixed Commercial Broadband Services ................................................................... 3 2.3 Task 2: Physical Infrastructure & Site Conditions ............................................................... 3 2.3.1 Use of Existing Infrastructure & Contractor Responsibility.......................................... 4 2.3.2 New Cabling & Boundary Safeguards ........................................................................... 4 2.3.3 Building-Specific Structural Challenges........................................................................ 4 2.3.4 Mandatory Vendor Site Visit & Survey......................................................................... 5 2.3.5 Fixed Wireless Access (FWA)....................................................................................... 5 2.4 Task 3: Access Control, Web Filtering, and Policy Compliance ......................................... 5 2.5 Task 4: DoD Device Compatibility and VPN Traffic .......................................................... 5 2.6 Task 5: User Administration and Opt-Out Mechanism ........................................................ 5 2.7 Task 6: Operations, Direct Support, and Outage Restoration ............................................... 6 3. SERVICE SUMMARY (SS) ...................................................................................................... 6 4. DELIVERABLES ....................................................................................................................... 7 5. GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES .................... 7 5.1 Government Furnished Property & Services ........................................................................ 8 5.2 Contractor Site Housekeeping .............................................................................................. 8 6. GENERAL INFORMATION ..................................................................................................... 8 6.1 Scheduling & Duty Hours..................................................................................................... 8 6.2 Project Kickoff Meeting ....................................................................................................... 8 6.3 Quality Control Plan (QCP) .................................................................................................. 8 6.4 Security Requirements .......................................................................................................... 8 7. APPENDIX 1 - DEFINITIONS & ACRONYMS ...................................................................... 8 7.1 Definitions............................................................................................................................. 8 7.2 Acronyms .............................................................................................................................. 9 -- 2 of 9 -- Page 3 of 9 1. DESCRIPTION OF SERVICES 1.1 General The Headquarters United States Air Force and the 20th Fighter Wing (20 FW) are committed to providing quality of life enhancements to service members stationed at Shaw Air Force Base (AFB). This Performance Work Statement (PWS) defines the requirements for commercial- grade broadband internet services to be delivered directly to unaccompanied housing residents. 1.2 Scope The Contractor shall provide, install, and manage fixed broadband internet access for nine (9) Unaccompanied Housing (UH) facilities supporting 728 Service members at the 20th Fighter Wing (20 FW). The 9 applicable dormitory buildings are: Bldgs 402, 406, 407, 418, 419, 421, 903, 904, and 905. The Contractor shall install a complete new independent network infrastructure in accordance with section 2.3.1 and is strictly prohibited from utilizing an and all existing on-site coaxial or copper lines. 1.3 Background and Guiding Policies In accordance with recent Department of Defense mandates and Department of the Air Force (DAF) quality of life initiatives, high-speed, no-cost internet access must be provided to unaccompanied service members living in military dormitories. This service supports professional development, online education, communication with family, and recreational needs. The execution of this contract shall comply with the following source policies:  Assistant Secretary of Defense for Energy, Installations, and Environment, “Increasing Access to Broadband Internet in Department of Defense Unaccompanied Housing in the United States” dated June 2, 2025.  Air Force Civil Engineer Center (AFCEC) Guidance Policy on Broadband Internet Access for Unaccompanied Housing.  National Defense Authorization Act (NDAA) for Fiscal Year 2025. 2. TASK DESCRIPTIONS 2.1 General Performance Requirement The Contractor shall provide all personnel, equipment, tools, materials, cabling, hardware, software, transport, supervision, and other items necessary to perform commercial b…