Communication Support

FEDERAL BUREAU OF INVESTIGATION F INANCE AND F ACILITIES D IVISION | P ROCUREMENT SECTION STATEMENT OF WORK Communication Support For the Office of Public Affairs (OPA) Statement of Work 13 July 2026 -- 1 of 7 -- FEDERAL BUREAU OF INVESTIGATION F INANCE AND F ACILITIES D IVISION | P ROCUREMENT SECTION STATEMENT OF WORK 1 Scope The purpose of this Statement of Work (SOW) is to procure professional video production, content creation, and communication support services for the Federal Bureau of Investigation (FBI), Office of Public Affairs (OPA). The services provided by the Contractor must enhance the FBI’s social media communication strategies, increase public awareness of FBI operational successes, and provide the public with actionable information to help prevent crime and fraud. The Contractor must provide all personnel, equipment, tools, materials, supervision, and other items necessary to perform video production and communication services as described in this SOW. This is a non-personal services contract. The Government will not exercise any supervision or control over contractor employees performing the services herein. Such contract service providers will be accountable solely to the Contractor who, in turn is responsible to the Government. 1.1 Description of Services/Introduction The FBI’s OPA requires video production and communication services to support FBI efforts in ensuring the effectiveness of existing social media communication strategies and content creation. Services will include the use of modern communication methods to increase the public’s awareness of key FBI operational successes and provide actionable information the public can use to protect themselves from becoming a victim of crime and fraud. The Contractor must provide video and content creation services to support FBI social media communications efforts across the following key areas: • Repurpose publicly available content to create compelling video imagery designed to be shared and promoted over social media platforms. The Contractor must ensure the personnel providing the labor hours possess the knowledge, skills, and ability necessary to address the applicable Revised 508 Standards defined in this contract and provide supporting documentation upon request. When providing hosting services for electronic content provided by the agency, the Contractor must not implement the hosting services in a manner that reduces the existing level of conformance of the electronic content with applicable Revised 508 Standards. Throughout the life of the contract, the FBI reserves the right to perform testing on the Contractor or the Contractor's hosted solution to verify conformance with this requirement. 1.2 Background The OPA has three (3) primary functions: 1) To inform and alert members of the public to mobilize them to assist investigations and to empower them to protect themselves from ongoing threats and crimes; 2) To enhance public trust and confidence in the FBI by sharing information -- 2 of 7 -- about the FBI's responsibilities, operations, accomplishments, policies, and values; and 3) To keep the FBI workforce informed and motivated and to support corporate management efforts through a wide range of internal communications. The FBI uses social media and digital platforms to communicate critical public safety information, highlight investigative accomplishments, and counter misinformation. The OPA requires contractor support to expand its capacity to produce high quality video content, repurpose existing materials, and optimize outreach strategies. 2 Applicable Documents None. 3 Requirements The Contractor must provide video production and communication services to support the FBI’s OPA’s social media communication and content creation efforts across the following key areas: 3.1 Video Production & Content Repurposing The Contractor must: • Repurpose publicly available content—including archival footage, press conferences, interviews, and public domain materials—into compelling video products suitable for social media platforms. • Produce communication support videos with each video not exceeding three (3) minutes in length and optimized for digital distribution. • Incorporate captions, graphics, and branding elements. 3.2 Content Dissemination The Contractor must: • Format and optimize content for each platform’s technical requirements (e.g., aspect ratios, captioning, length). • Coordinate media strategy with OPA personnel to ensure alignment with FBI communication priorities and approval workflows. 4 Key Personnel Not Applicable 5 Performance 5.1 Period of Performance The period of performance for this contract is five (5) months from the date of award. 5.2 Place of Performance Work may be performed: • At contractor facilities • Remotely • At FBI facilities, if required and approved -- 3 of 7 -- 5.3 Personnel Availability The Contractor’s normal workday will typically fall between 6:00 a.m. and 6:00 p.m. Core work hours are 9:00 a.m. to 3:00 p.m. The Contractor must maintain mandatory flexibility to meet OPA requirements. Any flexibility exercised within the normal workday must be coordinated with the COR. 6 Deliverables The Contractor is responsible for providing the following deliverables: Deliverable* Description Due Date SOW Reference Milestone 1 (videos 1-4) High quality videos, repurposing publicly available content not exceeding three (3) minutes in length and optimized for digital distribution. 15th of Every Month 3.1 Milestone 2 (videos 5-8) Milestone 3 (videos 9-12) Milestone 4 (videos 13-16) Milestone 5 (videos 17-20) * The Contractor and the COR will agree on the format for each deliverable at the start of performance. The Contractor is required to submit a Delivery and Acceptance Form with each milestone. The COR will review, approve, and sign the form prior to the release of payment. 7 Performance Standards • All deliverables must meet FBI quality and accessibility standards. • …