EMS & EMT Distance Learning

Page 1 of 13 Performance Work Statement EMS Distance Learning Contract 06/18/2026 -- 1 of 13 -- Page 2 of 13 1.1 Mission ............................................................................................................................................ 3 1.2 Background ..................................................................................................................................... 3 1.3 Scope ............................................................................................................................................... 3 2 General Requirements ....................................................................................................................... 4 2.1 Non-Personal Services .................................................................................................................... 4 2.2 Business Relations ........................................................................................................................... 4 2.3 Contract Administration and Management .................................................................................... 4 2.4 Contract Management .................................................................................................................... 4 2.5 Contract Administration ................................................................................................................. 4 2.6 Personnel Administration ............................................................................................................... 5 2.7 Subcontract Management .............................................................................................................. 5 2.8 Contractor Personnel, Disciplines, and Specialties ......................................................................... 5 2.9 Location and Hours of Work ........................................................................................................... 5 2.10 Travel / Temporary Duty (TDY) ..................................................................................................... 6 3-5.3 Performance Requirements......................................................................................................... 6 6.1 Security and Safety ....................................................................................................................... 11 6.2 Reporting....................................................................................................................................... 12 6.3 Storage and Disposition of Materials ............................................................................................ 12 6.4 Environmental Requirements ....................................................................................................... 12 6.6 Deliverables................................................................................................................................... 12 6.7 Deliverables Table ......................................................................................................................... 13 -- 2 of 13 -- Page 3 of 13 Web Based Interactive Distance Learning for IHS, Tribal, and Urban Programs 1.1 Mission The mission of the Indian Health Service is to raise the physical, mental, social, and spiritual health of American Indians and Alaska Natives to the highest level. 1.2 Background Emergency Medical Services (EMS) is a system that focuses on treating illnesses and injuries that require an urgent medical response. EMS is an intricate system, and each component of this system has an essential role to perform as part of a coordinated and seamless system of emergency medical care. Examples of attributes and components of an EMS system include manpower, medical direction, communications, professional training, community education, injury prevention, information systems and evaluation, and rehabilitation. To be most effective, EMS must be fully integrated into the overall health system. The standards for the daily operations of the EMS program are outlined in Part 3 of the Indian Health Manual, Chapter 17. Major components of an EMS system are emergency response and inter-facility transport. The intent of the system response is to optimize the outcome of the individual(s) involved by minimizing the physical, emotional, and financial impact of the emergency. After stabilization at an initial facility, transport to another facility capable of a more specialized level of care is sometimes necessary. In general, an EMS response can be Basic Life Support (BLS), Advanced Life Support (ALS), or both depending on the skill level of the available personnel and the needs of the patient. While urban EMS systems provide both BLS and ALS responses in a tiered fashion, rural EMS systems provide primarily BLS responses with limited ALS availability. The efficiency of urban systems is driven by “system status management;” no similar model exists for the management of rural EMS. In addition to direct patient care duties, EMS personnel are also involved in daily equipment maintenance and restocking when not involved in direct patient care. Due to population density, rural EMS’ are less busy than urban services, and EMS personnel may have periods of time with no patient care contact. EMS personnel, like other public safety entities, are expected to always be available and are paid for readiness. Other activities in which they are appropriately engaged include continuing education, community education (e.g., CPR), injury prevention, assisting in patient care in the Emergency Department setting, and performance improvement. This EMS module assumes that coverage will be available for the entire service area on a full-time, uninterrupted basis 24 hours a day, 7 days a week, 365 days a year (24/7/365). 1.3 Scope The Indian Health Service Emergency Medical Services systems provide comprehensive, culturally appropriate care for IHS,…