Full Food Service Fort Rucker, AL (FRAL)

ASC Version 22 June 2026 Draft - Fort Rucker, AL Performance Work Statement (PWS) Full Food Service As of 6 July 2026 -- 1 of 40 -- 2 1. GENERAL INFORMATION 1.1 Introduction 1.1.1 This PWS is developed to support Fort Rucker, AL (FRAL) food service requirements to meet Full Food Service (FFS) and remote site feeding requirements at designated Dining Facilities. The Contractor shall provide quality services in support of the installation food service program supporting the warfighter with flexible, efficient, and cost-effective services through management innovations and use of industry best practices, where applicable, while ensuring compliance with all applicable laws, rules, and regulations. 1.1.2 The United States Government uses the Performance Based Services Acquisition (PBSA) strategy to provide the descriptions, instructions, and references in this document. The Government provides additional details or references when experience indicates a need exists to drive a specific effective and efficient outcome. The presence of these additional details or the absence of these details reflects the performance- based nature of this format and should not be construed to mean this performance- based document lists all implied tasks necessary to achieve the successful level of performance. Referenced publications, regulations, and guidance in this PWS provide specific performance standards; the Contractor, Sub-Contractors (herein the Contractor) must adhere to those standards unless specific relief has been given, in writing, by the Contracting Officer (KO). 1.1.3 The KO or his/her designated representative will be the point of contact (POC) concerning administration and performance of the contract. The Contracting Officer’s Representative (COR) monitors all aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. Both the KO and COR can provide guidance. 1.1.4 All work under this effort is subject to inspections and performance assessments. Failure to meet the contract requirements may result in a Corrective Action Request (CAR)(previously referred to as a Non-Conformance Report (NCR)), cure notice, and/or termination. The Government reserves the right to seek consideration in the event of un-resolved contract discrepancies and serious incidents impacting the effort. 1.2 Scope of Effort 1.2.1 The Contractor shall provide all supervision, labor, personnel, equipment, materials and supplies, with the exception of Government Furnished Property (GFP), to perform activities as defined in this PWS. The Contractor shall perform the requirements in this PWS, conform to the professional standards identified in this contract, and shall follow all applicable instructions and directives as identified by this PWS. All services -- 2 of 40 -- 3 provided by the Contractor in this contract shall be performed in accordance with (IAW) Tri Service Food Code (TB MED 530), Army Policy, and all applicable local, state, and federal laws, regulations, and policies. In the event of a conflict between any law and regulation, the more stringent rule shall apply. Contractor tasks in support of the installation’s FFS mission include but are not limited to:dining facility management functions; food requisitioning; receiving and storage; food preparation and serving; facility sanitation duties; and the associated logistics analysis and management functions in support of the installation’s mission. 1.2.2. Estimated workload requirements (e.g., square footage, hours of operation, capacity) for each dining facility are outlined in Attachment B - Workload Data Capabilities with AFMIS Historical Headcount data provided in Attachment C – AFMIS Headcount. 1.2.3 Additional Services If additional dining facility (DFAC) supplies and services within the general scope of the contract are required by the Government based on the Army’s mission (e.g., exercises, contingency operations) the required supplies and services will be added to the contract through a negotiated modification IAW FAR 52.212-4(c), Changes. 1.3 Contract Administration and Management 1.3.1 The Contractor shall successfully integrate and coordinate all activity needed to comply with contract requirements. The Contractor shall respond to Government requests for contractual actions within 3-5 days. The Contractor shall provide corrective action plans, proposal submittals, identification of issues, and effective management of Sub-Contractors (when applicable). 1.3.2 The Contractor shall maintain continuity between the operations at the installation and the Contractor's corporate offices. 1.3.3 The contracting office will hold periodic status or progress meetings (referred to as Performance Management Reviews (PMRs)) with the KO, COR, Contractor, and other personnel as necessary IAW AR 70-13, Management and Oversight of Service Acquisitions. These meetings will be held at least quarterly to discuss problems, progress of the contract, and contractor performance. The Contractor shall coordinate with the KO and COR to support quarterly PMRs. The Contractor shall participate and provide the Performance Management Review Report utilizing Attachment J – PMR Briefing format to provide supporting data. Reportable A07 Performance Management Review Report 1.3.4 Sub-contract Management -- 3 of 40 -- 4 The Contractor shall manage all sub-contracts necessary to integrate work performed on this requirement and the Contractor shall be responsible and accountable for Sub- Contractor performance on this requirement. The Contractor shall manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractor shall file sub-contract reports in the electronic Sub- contracting Reporting System (eSRS). Prim…