ICIDS Maintenance Services Fort Hamilton NY

SCOPE of WORK (SOW) USAG Fort Hamilton Integrated Commercial Intrusion Systems (ICIDS-IV) Maintenance Services March 12, 2026 1.0 Purpose The purpose of this Scope of Work (SOW) is to provide preventive maintenance, inspection, testing, troubleshooting, and repair services for the ICIDS-IV located at Fort Hamilton, NY. The ICIDS-IV system supports the installation physical security program by providing electronic intrusion detection monitoring for sensitive facilities including arms rooms, controlled access areas, and other designated secure locations. 2.0 Scope The contractor shall provide all labor, supervision, tools, equipment, materials, transportation, and technical expertise necessary to perform maintenance and sustainment of ICIDS-IV equipment installed throughout Fort Hamilton. The contractor shall ensure the ICIDS-IV system remains fully operational and capable of detecting and reporting unauthorized entry attempts to the installation monitoring station. 3.0 Applicable Standards All work shall comply with applicable Department of Defense and Army physical security guidance including: AR 190-13 Army Physical Security Program AR 190-11 Securing Arms, Ammunition, and Explosive (AA&E) Applicable manufacturer maintenance requirements Installation of physical security policies 4.0 Contractor Responsibilities The contractor shall perform maintenance services for all ICIDS-IV components including but not limited to: Intrusion detection sensors Passive infrared motion detectors Balanced magnetic switches Door position switches Glass break sensors Alarm control panels Annunciation devices Communication modules System servers and workstations Network connections supporting ICIDS-IV Backup of power supplies and UPS systems 5.0 Preventive Maintenance The contractor shall perform scheduled preventive maintenance on all ICIDS-IV equipment. Preventive maintenance tasks include: Inspection of intrusion detection devices Verification of sensor alignment and calibration Functional testing of alarm points Testing communication links between sensors and control panels Verification of alarm annunciation at monitoring stations Testing back up power system Cleaning and servicing system components as necessary Preventive maintenance shall be performed quarterly or as required by manufacturer guidance. 6.0 Inspection and Testing The contractor shall conduct routine inspections and operational testing to ensure the ICIDS-IV system remains fully functional. Testing shall include: Alarm deactivation testing Sensor functionality verification Communication line integrity testing Alarm reporting verification System diagnostics checks All test results shall be documented and provided to the Government. 7.0 Corrective Maintenance and Repairs The contractor shall provide troubleshooting and repair services to restore ICIDS-IV functionality when system failures occur. Corrective maintenance includes: Diagnosing system malfunctions Repairing wiring or communication links Replacing defective sensors or components Restoring alarm monitoring capability Reconfiguring system components when necessary Emergency repairs shall be addressed promptly upon notification by the Government. 8.0 Documentation and Reporting The contractor shall maintain accurate records of all maintenance activities. Required documentation includes: Preventive maintenance logs Inspection reports Repair records Equipment replacement documentation System operational status reports. Monthly reports shall be submitted to the Government Contracting Officer’s Representative (COR). 9.0 Security Requirements Contractor personnel performing work on ICIDS-IV systems shall comply with all installation security policies. Personnel may be required to: Undergo background screening Coordinate work with installation physical security personnel Follow escort requirements when working in restricted areas 10. Performance Requirements The contractor shall maintain ICIDS-IV systems in fully operational conditions to support installation security operations. Performance expectations include: Timely completion of preventive maintenance Rapid response to system failures Accurate maintenance documentation Compliance with Army physical security requirements 11.0 Training Requirements All contractor personnel performing work under this contract shall complete required Department of Defense and Army training prior to performing work on the installation. Proof of training completion shall be provided to the Contracting Officer’s Representative (COR) upon request. Anti-Terrorism Awareness Training – Contractor personnel shall complete Level I Antiterrorism Awareness Training (AT Level I) prior to accessing the installation. Cyber Awareness Training – Contractor personnel requiring access to Government information systems, networks, or equipment shall complete the DoD Cyber Awareness Challenge prior to obtaining system access. Training shall be completed annually to ensure compliance with Department of Defense cybersecurity policies. Operational Security (OPSEC) Awareness – Contractor personnel shall complete Operations Security (OPSEC) Awareness training to ensure protection of sensitive informati8on associated with installation operations and security systems. Physical Security Compliance – Contractor personnel performing maintenance on the Installation-wide ICIDS-IV shall comply with Army physical security regulations including: AR 190-13 AR 190-11 Personnel shall follow all installation physical security procedures when accessing controlled or restricted facilities. Installation Safety and Security Orientation – Contractor personnel shall complete installation-specific safety and security orientation requirements prior to beginning work at Fort Hamilton. Orientation may include: Installation access procedures Emergency response procedures …