Maintenance support services for LRBGE’s Bio-Rad equipment

STATEMENT OF WORK (SOW) 1 1.0 TITLE Maintenance support services for LRBGE’s Bio-Rad equipment 2.0 BACKGROUND The Laboratory of Receptor Biology and Gene Expression elucidates the mechanisms involved in the regulation of genetic expression in eukaryotic cells and identifies the genes and regulatory processes involved in modulated states of expression during oncogenesis. In order to do so, specialized equipment is needed to tease out the organization of chromatin. The equipment covered under this acquisition has been purchased over many years and requires emergency service for it to function when something goes wrong with it. 2.1 OBJECTIVE This acquisition is to ensure that down-time is minimized, when equipment is malfunctioning. This acquisition will require the Contractor to provide unlimited on-site repair visits, including parts, labor and travel expenses, during the service agreement coverage period. 3.0 SCOPE The Contractor shall provide all labor, travel, material, parts and equipment to provide unlimited repair for government-owned equipment for the period of performance. Instrument Serial number Room Decal Digital PCR w/AutoDG- MNTH Serial Numbers: 771BR1833, 773BR1205 771BR1833, 773BR1205 41/B507 02007082, 02007083 All service shall be performed in accordance with the manufacturer’s standard commercial maintenance practices. 4.0 CONTRACT REQUIREMENTS 4.1 EMERGENCY SERVICE Emergency repair services shall be provided: unlimited on-site repair visits, including parts, labor and travel expenses, during the service agreement coverage period at no additional cost to the government. Emergency service shall be provided during normal working hours, Monday thru Friday excluding Federal Holidays. Upon receipt of notice that any part of the equipment is not functioning properly the Contractor shall within one business day furnish a qualified factory-trained service representative to inspect the -- 1 of 5 -- STATEMENT OF WORK (SOW) 2 equipment and perform all repairs and adjustments necessary to restore the equipment to normal and efficient operating condition. Emergency service calls shall not replace the necessity for scheduled PMs. The contractor shall provide technical support hot-line number for telephonic trouble shooting during normal working hours. PC coverage is not included. In the event of PC service, if required, reinstallation of Bio-Rad provided software and PC re-configuration is covered by this agreement. For mail in contract equipment, Contractor shall provide appropriate boxes for shipping equipment to the contractor for service. 4.2 REPLACEMENT PARTS The Contractor shall furnish all required replacement part at no additional cost to the Government, with the exception of consumable parts. Parts shall be new or remanufactured to original equipment specifications. 4.3 SOFTWARE UPDATES/SERVICE The Contractor shall provide Software Service in accordance with the manufacturer’s latest established service procedures, to include telephone access to technical support for use of program software and troubleshooting of the operating systems, at no additional cost to the Government. The Contractor shall receive advance approval for the installation of all software updates and revisions from the Government. Defective software shall be replaced at no additional cost to the government. 4.4 SERVICE EXCLUSIONS The Contractor shall not be responsible for any repairs necessitated by abuse, neglect, vandalism, Acts of God, fire or water. These repairs shall be the subject of a separate purchase order and shall not be performed under this contract. 5.0 TYPE OF ORDER This will be issued as a severable firm fixed price purchase order. 6.0 PERIOD OF PERFORMANCE The period of performance is as follows: August 1, 2026 to July 31, 2027. 7.0 PLACE OF PERFORMANCE Onsite services shall be performed at the following location: -- 2 of 5 -- STATEMENT OF WORK (SOW) 3 LRBGE BLDG 41 NIH, NCI 41 MEDLARS Dr Bethesda, MD 20892 8.0 PAYMENT Payment shall be made quarterly in arrears, payable within 30 days of the Invoice Date. Payment authorization requires submission and approval of invoices to the COR and NIH OFM, in accordance with the payment provisions listed below: The following clause is applicable to all Purchase Orders, Task or Delivery Orders, and Blanket Purchase Agreement (BPA) Calls: PROMPT PAYMENT (JUL 2013) FAR 52.232-25. Highlights of this clause and NIH implementation requirements follow: I INVOICE REQUIREMENTS A. An invoice is the Contractor's bill or written request for payment under the contract for supplies delivered or services performed. A proper invoice is an "Original" which must include the items listed in subdivisions 1 through 12, below, in addition to the requirements of FAR 32.9. If the invoice does not comply with these requirements, the Contractor will be notified of the defect within 7 days after the date the designated billing office received the invoice (3 days for meat, meat food products, or fish, and 5 days for perishable agricultural commodities, dairy products, edible fats or oils) with a statement of the reasons why it is not a proper invoice. (See exceptions under II., below.) Untimely notification will be taken into account in the computation of any interest penalty owed the Contractor. 1. Vendor/Contractor: Name, Address, Point of Contact for the invoice (Name, title, telephone number, e-mail and mailing address of point of contact). 2. Remit-to address (Name and complete mailing address to send payment). 3. Remittance name must match exactly with name on original order/contract. If the Remittance name differs from the Legal Business Name, then both names must appear on the invoice. 4. Invoice date. 5. Unique invoice #s for all invoices per vendor regardless of site. 6. NBS document number formats must be included for awards created in the NBS: Contract Number; Purchase Order Number; Task or Delivery Order Number and Source Award Number (e.g…