What this opportunity is
The Department of Defense is seeking maintenance and consumable support for 214 leased Multifunction Devices (MFDs) at various locations in California, with a short-term bridge contract lasting three months. This opportunity is not set aside for small businesses, and the contractor will be responsible for preventative and corrective maintenance, as well as supplying necessary consumables like toner and drum kits. Interested parties should note that this is a special notice, indicating that it may be more suitable for tracking rather than bidding, as the incumbent provider is expected to be selected directly.
Analysis by Mindy, grounded in the SAM.gov notice.
Description
STATEMENT OF WORK
MAINTENANCE AND CONSUMABLE SUPPORT FOR MULTIFUNCTION DEVICES (MFDS)
COMMANDER NAVY REGION SOUTHWEST (CNRSW)
750 PACIFIC HWY SAN DIEGO CA 92132
1.0 Background: The Commander Navy Region Southwest (CNRSW) currently relies on 214 leased
Multifunction Devices (MFDs) procured via a Defense Logistics Agency (DLA) contract. The existing DLA
contract providing maintenance and consumable support for these MFDs is scheduled to expire on 31 August
2026. A new contract is not anticipated to go into effect until approximately 01 December 2026.
2.0 Scope: CNRSW requires a short-term, 3-month bridge contract to prevent any disruption of critical printing,
scanning, and copying services across CNRSW. As instructed by the DLA Point of Contact (POC), CNRSW
intends to work directly with the incumbent provider to maintain operational continuity until the new DLA
contract is executed and new devices are delivered.
3.0 Requirement
3.1 CNRSW requires the contractor to provide comprehensive maintenance services to ensure the 214 MFDs
remain in fully operational condition. This includes:
Preventative Maintenance: Performing routine servicing and inspections in accordance with OEM (Original
Equipment Manufacturer) specifications.
Corrective Maintenance: Providing on-site repair services to diagnose and fix equipment failures.
Service Level Agreement (SLA): The Contractor shall respond to service calls and restore equipment to a
fully operational state within same response times as required by DLA contract.
3.1 Consumable Support: The Contractor shall supply and deliver all required consumables necessary for the
continuous operation of the 214 MFDs.
Included Consumables: Toner, developer, drum kits, fusers, waste toner receptacles, and staples.
Excluded Items: Paper will be provided by the Government and is excluded from this requirement.
Replenishment: The Contractor shall ensure adequate stock levels are maintained or swiftly delivered to
prevent device downtime due to a lack of supplies.
4.0 Place of Performance:
Naval Base San Diego CA, Naval Base Coronado CA, Naval Base Point Loma CA, CNRSW HQ CA, NAF El
Centro CA, NAS Fallon NV, NAS Lemoore CA, Naval Base Ventura County CA, Naval Support Activity
Monterey CA, Naval Weapons Station Seal Beach CA, Naval Air Weapons Station China Lake CA
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5.0 Period of Performance:
5.1 Base Period:
The base Period of Performance shall be three (3) months, commencing immediately upon the expiration of the
current DLA contract.
Base Period: 01 September 2026 through 30 November 2026
6.0 Vendor Sought
Per guidance from the DLA POC, continuity of support for the current fleet of leased devices is to be provided
by:
Company Name: CTI
CAGE Code: 068Z8
UEI SAM: Z5LLHNEXM9L8
7.0 Government Furnished Property / Information
The Government will provide the Contractor with access to the facilities where the 214 leased MFDs are
currently located. The Government will also designate a Contracting Officer's Representative (COR) or local
POC to facilitate site access, report service issues, and coordinate consumable deliveries.
8.0 Security and Access
The Contractor personnel shall comply with all applicable Department of Defense (DoD), Department of the
Navy (DoN), and local CNRSW security regulations, including base access requirements, background checks,
and badging procedures necessary to perform on-site maintenance.
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Source: SAM.gov, as posted. Verify the current solicitation before responding.