PC-12 Initial Maintenance Training

STATEMENT OF WORK PC-12 Initial Maintenance Training National Aeronautics and Space Administration Armstrong Flight Research Center Edwards, California -- 1 of 3 -- 1 1.0 Background NASA operates a PC‑12 aircraft in support of flight research at Armstrong Flight Research Center (AFRC). To obtain required proficiency and ensure safe operations, NASA maintainers must complete formal PC‑12 maintenance training from a qualified training vendor. 2.0 Scope The Contractor shall provide all personnel, facilities, equipment, and training materials to conduct academic and hands‑on PC‑12 maintenance training for four (4) NASA maintainers at the Contractor’s qualified training facility. 3.0 Requirements Provide a comprehensive PC‑12 Initial Maintenance Training program qualifying maintenance personnel in servicing, troubleshooting, inspection, and ground operations. Instruction shall meet applicable FAR Parts 39, 43, and 65. 3.1 Training Content Requirements The Contractor shall provide a PC‑12 Initial Maintenance Training curriculum that includes, at a minimum, the following: a. Aircraft Systems Overview - airframe, electrical, hydraulic, fuel, environmental, flight controls, avionics, ice protection. b. Powerplant Systems – engine operation, controls, indications, interfaces, performance monitoring. c. Maintenance Practices – use of publications, scheduled/unscheduled maintenance, servicing, ground handling. d. Troubleshooting – fault isolation, diagnostics, corrective actions, safety. e. Ground Operations – engine run procedures and maintenance‑specific taxi operations. 3.2 Hands‑On Practical Training The Contractor shall provide structured hands‑on maintenance training using aircraft system trainers, component mockups, or equivalent devices. Training shall include system operation checks, fault isolation exercises, removal and installation tasks, and aircraft familiarization activities aligned with academic instruction. 3.3 Training Methods Instruction shall align with the Contractor’s commercially delivered maintenance programs and include instructor-led classes, supervised hands‑on exercises, multimedia resources, and scenario‑based troubleshooting practice. -- 2 of 3 -- 2 3.4 Training Materials The Contractor shall provide all training materials required for course completion, including aircraft publications, academic outlines, system descriptions, procedures, checklists, schematics, and any supplemental digital materials normally used in the Contractor’s commercial training program. 3.5 Completion Standards Students shall demonstrate proficiency through written examinations, practical assessments, and instructor evaluations. 4.0 Deliverables Upon successful completion of the coursework required by each training syllabus, each student shall be provided a proficiency certificate with, at a minimum, the student’s name, the aircraft in which certified, and that the individual is a NASA maintainer. 5.0 Special Requirements 5.1 Training Facilities Training shall be conducted at any Contractor facility capable of providing the training described in this SOW. Facilities shall be located in permanent buildings and provide an environment conducive to learning, including audiovisual capability, comfortable seating, climate control, and a dedicated classroom area. 5.2 Training Procedures  Training materials shall consist of appropriate aircraft maintenance publications, including system descriptions, maintenance procedures, normal and abnormal ground operation procedures, checklists, and academic outlines.  Practical training devices (such as maintenance trainers, system mockups, or training aids) shall be used when necessary to support maintenance instruction.  Any simulator use shall be limited to maintenance‑related ground operations, including system operation verification, fault replication, and maintenance troubleshooting scenarios.  Training shall conform to the contractor’s commercial programs, courses, curricula, manuals, and practices. 5.3 Instructor Qualifications At a minimum, instructors shall be highly qualified in aviation/aircraft maintenance and shall hold an Instructor Rating or equivalent formal instructor qualification. -- 3 of 3 --