Uniform Services for Northern Navajo Medical Center (NNCM)

This Sources Sought is not a Request for Proposal (RFP). No solicitation is being issued at this time. Title: UNIFORM SERVICES FOR NORTHERN NAVAJO MEDICAL CENTER (NNCM) Notice Type: Sources Sought Synopsis Response Date: Jul 7, 2026, 5:00 PM Eastern Daylight Time (EDT) PSC Code: S209 Housekeeping – Laundry Dry Cleaning NAICS Code: 812332 Uniform rental, laundering, and repair services Contracting Office: U.S. Department of Health and Human Services (HHS), ASFR/OMAS Point of Contact: Ratonya Harris, Ratonya.harris@hhs.gov , Daniel.Weingarten@hhs.gov Place of Performance: Northern Navajo Medical Center (NNCM) Environmental Services Department, U.S. Highway 491 North Shiprock, NM 87420 STATEMENT OF WORK (SOW) IHS1519920 1.0 TITLEIndian Health Services (IHS) Uniform Services for Northern Navajo Medical Center (NNMC) 2.0 BACKGROUNDThe Indian Health Service (IHS), Northern Navajo Medical Center (NNMC) requires professional uniform rental, laundering, and repair services for its Environmental Services personnel. Maintaining hygiene, standardized, and safe uniforms is critical to the infection control protocols and professional environment of the medical center. 3.0 SCOPEThe Contractor shall provide all labor, materials, transportation, and facilities necessary to furnish a comprehensive uniform rental, laundering, and repair program for approximately 40 to 50 Environmental Services employees at NNMC. The Contractor must ensure all garments and laundering processes adhere to the standards set forth in this Statement of Work. 4.0 SPECIFIC REQUIREMENTS AND TASKS 4.1 Uniform Specifications and QuantitiesThe Contractor shall supply a sufficient quantity of uniform sets per employee to ensure a clean set is available for each workday. This shall include, at a minimum, eleven (11) complete sets in rotation for each authorized employee. A standard set consists of: One (1) Button-up collar shirt. One (1) Pair of uniform work pants. Garments must be manufactured from materials suitable for industrial healthcare laundering and be resistant to degradation from cleaning chemicals and processes compliant with CDC and OSHA standards. 4.2 Customization and IdentificationEach shirt must be customized as follows prior to issuance: Employee Identification: The employee's first name and the department title "Environmental Services" must be professionally embroidered on the shirt. Facility Branding: An official IHS NNMC logo patch and/or embroidery must be affixed to each shirt. The Government will provide the necessary logo artwork to the Contractor upon award. 4.3 Sizing and Fitting Logistics Initial Sizing Event: Within ten (10) business days following the post-award kick-off meeting, the Contractor shall conduct an on-site sizing event at NNMC to measure all current personnel. New Hires: The Contractor must properly size and fully outfit newly hired employees with their complete set of customized uniforms within two (2) weeks of receiving written notification from the Contracting Officer’s Representative (COR). Separations: For employees who are terminated, transferred, or resigned, the Government will facilitate the turn-in of all assigned uniforms. The Contractor shall retrieve these garments and remove them from the active inventory billing cycle within thirty (30) days of notification from the COR. 4.4 Laundering, Repair, and Delivery Services Frequency: Services shall be performed on a strict weekly schedule, established in coordination with the COR. The Contractor shall pick up soiled uniforms and simultaneously drop off clean, pressed, and repaired uniforms. Infection Control: All laundering processes must comply with the OSHA Bloodborne Pathogens standard (29 CFR 1910.1030) and follow CDC recommendations for processing healthcare textiles, including appropriate water temperature, cycle times, and chemical usage. Repairs and Replacement: The Contractor shall routinely inspect all garments upon pickup and prior to delivery. Uniforms showing excessive wear, permanent stains, missing buttons, or other damage must be repaired or replaced by the Contractor at no additional cost to the Government to maintain a professional appearance. 5.0 PLACE OF PERFORMANCEAll deliveries, pick-ups, and the initial sizing event shall take place at:Northern Navajo Medical Center (NNMC)Environmental Services DepartmentU.S. Highway 491 NorthShiprock, NM 87420 6.0 PERIOD OF PERFORMANCEThe Period of Performance shall be for one (1) Base Year with four (4), one-year Option Periods, which may be exercised at the sole discretion of the Government. The anticipated start date is August 1, 2026. 7.0 DELIVERABLESThe Contractor shall provide the following deliverables: On-Site Sizing Event: To be completed within 10 business days of the post-award kick-off meeting. Initial Uniform Delivery: All initial uniforms for current staff to be delivered prior to the service start date of the Base Year. Weekly Laundry Exchange: A weekly exchange of soiled and clean uniforms on a day mutually agreed upon with the COR. New Hire Outfitting: Complete uniform sets delivered within 2 weeks of COR notification. Monthly Inventory & Billing Report: A detailed report submitted with each monthly invoice, itemizing the number of active employees serviced and a summary of any changes (new hires/separations) for that billing period. The report shall be submitted to the COR and the designated billing office. End of Section