Z--Janitorial Services for the Ketchikan Office

National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service (NMFS), Office of Law Enforcement (OLE), Alaska Division (AKD) Ketchikan Office Cleaning Performance Work Statement 143011-26-0146 I. Background/ Intent NOAA Office of Law Enforcement (OLE) Alaska Division (AKD) field office located at 624 Mill Street, Suite 202, Ketchikan, AK 99901 requires ongoing custodial services to ensure cleanliness of the workspace. The period of performance will be October 1, 2026 to September 30, 2027 with four additional option years. II. Scope of Work Tasks This is a firm-fixed price non-personal services purchase order. The Contractor is responsible for coordinating the schedule with the Government, at least 72 hours in advance. a. Task A 1) Description: Weekly 2) Deliverable: • Empty trach bins and re-line trash containers as needed • Dust surfaces • Vacuum carpets • Sweep, clean, mop floors & sanitize bathrooms, reload all toilet paper and hand towels, fill soap dispensers as needed. b. Task B 1) Description: Monthly 2) Deliverable: • Wipe down horizontal surfaces • Wipe off wall smudges/marks • Mop uncarpeted floors c. Task C 1) Description: Bi-Annually 2) Deliverable: • Clean inside and outside windows and ledges • Shampoo all carpets and mats • Dust accessible light fixtures -- 1 of 2 -- III. Requirements Required qualifications include: a. All contractors and sub-contractors required to pass Tier 1 vetting process requirements b. Requirements found at this link . IV. Performance Requirements Summary Service Output Performance Objective Acceptable Quality Level (AQL) Incentive/ Disincentive 1. Task A Weekly ≤ 10% error rate Meets AQL: Timely payment, potential for exercising option periods. Fails to meet AQL: Withholding of invoice until rectified, negative past performance rating, may not be considered for future work 2. Task B Monthly ≤ 10% error rate Meets AQL: Timely payment, potential for exercising option periods. Fails to meet AQL: Withholding of invoice until rectified, negative past performance rating, may not be considered for future work 3. Task C Bi-Annually ≤ 5% error rate Meets AQL: Timely payment, potential for exercising option periods. Fails to meet AQL: Withholding of invoice until rectified, negative past performance rating, may not be considered for future work V. Access, Equipment and Security The Contractor is responsible for all labor, equipment, and materials costs as required to complete the work in this Performance Work Statement. Services shall be completed Monday – Friday 8:00 AM to 4:00 PM Alaska Time, and shall be scheduled with the Technical Point of Contact at least 72 hours in advance. All contractor employees must carry a REAL ID. VI. Place of Performance NOAA OLE AKD 624 MILL STREET SUITE 202 KETCHIKAN, AK 99901-6541 VII. Technical Point of Contact Name: TBD before award Phone: TBD before award Email: TBD before award -- 2 of 2 --