J059--Mass Notification System and Emergency Communication Maintenance Services for the VA Salt Lake City UT

STATEMENT OF WORK (SOW) Public Address Mass Notification System (PAMNS) and Code Blue Help Point System Maintenance Support Services VA Salt Lake City Health Care System — George E. Wahlen VA Medical Center 1.0 Introduction and Scope The VA Salt Lake City Health Care System (SLCHCS) requires maintenance and support services for two installed campus systems: Public Address Mass Notification System (PAMNS): A campus-wide audio paging, intercom, and mass notification system built on the Biamp Vocia platform, installed across seventeen (17) buildings and associated fiber infrastructure at the VA SLCHCS - George E. Wahlen VA Medical Center. Code Blue Help Point System: A network of outdoor and indoor emergency phone stations enabling direct voice communication with VA emergency services. This system is manufactured by Code Blue Corporation and is not the hospital clinical "code blue" emergency response protocol. The Contractor shall furnish all labor, transportation, replacement parts, test equipment, tools, service manuals, software licenses, and expertise necessary to perform the following services: Scheduled Preventive Maintenance (PM) Corrective Maintenance and Unscheduled Repairs Software and Firmware Maintenance System Testing and Reporting One-Time System Upgrade: Passive to Active End of Line Devices (Section 5.5) The Contractor shall maintain both systems in accordance with Original Equipment Manufacturer (OEM) standards and recommended maintenance intervals. All work shall be coordinated with the Contracting Officer's Representative (COR) and shall comply with all VA security, safety, and infection control requirements described herein. 2.0 Period of Performance Period Dates Base Year: August 1, 2026 – July 31, 2027 Option Year 1: August 1, 2027 – July 31, 2028 Option Year 2: August 1, 2028 – July 31, 2029 Option Year 3: August 1, 2029 – July 31, 2030 Option Year 4: August 1, 2030 – July 31, 2031 The Option periods may be exercised at the sole discretion of the Government. 3.0 Place of Performance Department of Veterans Affairs VA Salt Lake City Health Care System George E. Wahlen VA Medical Center 500 Foothill Blvd Salt Lake City, UT 84148 4.0 Covered Equipment and Locations 4.1 PAMNS — Biamp Vocia System Coverage includes all Biamp Vocia equipment at the locations listed below, including but not limited to: speakers, amplifiers, paging stations, cabling, head-end rack equipment, MS1-E units, text-to-speech (TTS) units, VoIP devices, switches, and inter-building fiber connections. Detailed single-line diagrams are provided in Attachment 4. Building System Attachment 4 Reference 1 Biamp Vocia Pages 1–10 2 Biamp Vocia Pages 11–14 3 Biamp Vocia Pages 15–17 4 Biamp Vocia Page 18 5 Biamp Vocia Page 19 6 Biamp Vocia Page 20 7 Biamp Vocia Page 20 8 Biamp Vocia Page 21 9 Biamp Vocia Page 22 13 Biamp Vocia Page 23 14 Biamp Vocia Pages 24–29 16 Biamp Vocia Page 30 18 Biamp Vocia Page 31 32 Biamp Vocia Page 32 37 Fiber Passthrough Only — No Active Equipment Page 35 38 Biamp Vocia Page 33 47 Biamp Vocia Page 34 4.2 Code Blue Help Point System Coverage includes all Code Blue Help Point emergency phone stations, including handsets, speakers, cameras, visual beacons (blue lights), pedestal enclosures/housings, power connections, and fiber connections, at the locations listed below. External Campus Code Blue Help Point Emergency locations are provided in Attachments 1 and 2. Attachment 6 is the External Campus – Code Blue Help Point Speaker Phone Equipment List as reference to Attachments 1 and 2. Location Code Blue IP5000 QTY Code Blue LS1000 QTY Equipment Type External Campus 19 16 Speaker phones, speakers, and cameras Building 48 — Parking Garage 9 0 Analog speaker phone stations Campus Tunnels 0 10 Speaker phone stations 5.0 Specific Tasks 5.1 Initial Assessment and Inventory Within thirty (30) calendar days of contract award, the Contractor shall conduct a comprehensive on-site assessment of all PAMNS and Code Blue Help Point system components at all locations identified in Section 4.0. The assessment shall document: a. Physical condition of all components: head-end rack equipment, amplifiers, speakers, paging stations, Code Blue phone stations, cameras, fiber connections, power connections, and associated cabling. b. All component makes, models, serial numbers, current software and firmware versions, and physical condition. c. Components at end-of-life or end-of-manufacturer-support. d. Pre-existing deficiencies or deferred maintenance items outside the scope of routine PM. e. Operational status of the PAMNS-to-Code Blue integration ("Big Voice" function; Section 5.6). f. Current software license status for all Biamp Vocia and Code Blue components. g. For Buildings 1, 3, and 14 specifically: a complete inventory of all existing Biamp Vocia PLD-1 and PLD-2 Passive End of Line Devices by building, physical location, quantity, and condition. This inventory is required to support the upgrade quote under Section 5.5. Government Review: The Contractor shall submit the Initial Assessment Report to the COR within thirty (30) calendar days of contract award. The Government shall review and accept or return the report with comments within fifteen (15) calendar days of receipt. If returned, the Contractor shall resubmit within ten (10) calendar days addressing all Government comments. The accepted Initial Assessment Report constitutes the agreed baseline record of equipment condition for the duration of the contract and governs application of Section 15.0 (Condition of Equipment). 5.2 Scheduled Preventive Maintenance The Contractor shall submit a proposed Preventive Maintenance (PM) Schedule to the COR within fifteen (15) calendar days of contract award. The PM Schedule shall cover all equipment in Section 4.0, be based on OEM-recommended maintenance intervals, a…