Malmstrom AFB Laundry Services

Page 1 of 21 CUI CUI PERFORMANCE WORK STATEMENT (PWS) FOR 2026 BASE LAUNDRY SERVICES MALMSTROM AFB, MT Updated 4 June 2026 -- 1 of 21 -- Page 2 of 21 CUI CUI 1. DESCRIPTION OF SERVICES/GENERAL INFORMATION 1.1. SCOPE OF WORK. The Contractor shall provide laundry, dry-cleaning, and rental services for multiple locations (See Appendix B, Pick-Up and Delivery Schedule) on Malmstrom AFB (MAFB), MT in accordance with all federal, state, and local regulations, commercial standards and this Performance Work Statement (PWS). Services shall be performed at the contractor’s facility, and include pick-up, delivery, and cleaning. 1.2. CONTRACTOR PERSONNEL MANAGEMENT. 1.2.1. The Contractor shall provide all services in this PWS in an efficient and timely manner to the satisfaction of the Government as evidenced by feedback and performance metrics stated in the Service Delivery Summary on page eight (8). The Contractor shall provide a manager who shall be responsible for the performance of the work. The name of this person and an alternate(s), who shall act for the manager when the manager is absent, shall be designated in writing to the Contracting Officer (CO) prior to starting performance of the contract. The manager or alternate(s) shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. Contract management shall be able to read, write and speak English. 1.2.2. The Contractor Program Manager (PM) or alternate shall be available within two hours after notification during normal duty hours to meet on the installation with the Government to discuss problem areas. After normal duty hours, the PM or designated alternate shall be available within 12 hours to meet the needs of the Government. 1.3. CONTRACTOR EMPLOYEES. The Contractor shall not employ persons for work on this contract if such employee is identified to the Contractor by the CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. 1.3.1. The Contractor shall not employ any person who is an employee of the US Government if employing that person would create a conflict of interest. Additionally, the Contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to Department of Defense (DoD) 5500.07-R, Joint Ethics Regulations. The Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies in Air Force Instruction (AFI) 64-106, Contractor Labor Relations Activities. 1.3.2. Contractor employees shall not loiter in any working area before or after performing services. All contractor employees shall limit their travel on MAFB only to the specific areas required for performance of services or travelling directly to and from these locations. Upon completion of contract work, contractor employees shall promptly depart MAFB. 1.3.3. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their contractor owned vehicle or privately owned -- 2 of 21 -- Page 3 of 21 CUI CUI vehicle while on MAFB. The use of alcoholic beverages or illegal drugs by contractor personnel while on duty is strictly forbidden. The Contractor shall immediately remove any employee who is under the influence of alcohol or drugs. 1.3.4. The Government reserves the right to request the removal of any and/or all personnel from the installation who endangers persons or property, whose actions are inconsistent with professional conduct, whose continued employment is inconsistent with the interest of military security or who is found to be incapacitated or under the influence of alcohol, drugs, or other substances. Removal of employees for any reason does not relieve the Contractor of the requirement to perform services specified herein. 1.4. CONTRACTOR PERSONNEL DRESS AND APPEARANCE. Contractor personnel shall present a neat and clean appearance and be easily recognized as Contractor employees. The Contractor shall provide Contractor personnel working on MAFB with a method of identifying the company name, employee’s first and last name, and job title. This may include a name badge, company shirt with employee’s name, etc. Employees must wear identification at all times. For security reasons, all Contractor personnel are subject to provide credentials for identification. 1.5. ORDERING. IAW RFO 2.101, Definitions, a Task Order (TO) means an order for services placed against an established contract or with Government sources. Task Order (TO) shall be issued at any time during the performance of this contract IAW RFO 52.216- 18, Ordering. The Government shall place TO’s against items identified under Appendix C, Estimated Annual Workload Data for services to be provided under this Contract. 1.6. REQUIREMENTS. The requirements specified in this PWS are subject to periods of fluctuation as mission and personnel requirements change. Therefore, quantities and delivery schedules are not static and are subject to change. Each organization will establish/maintain individual requirement quantities. 1.7. PICK UP AND DELIVERY SCHEDULE AND HOURS OF OPERATION. Pickup and delivery points and times are specified in Appendix B. Same quantity of items picked up and laundered (or dry cleaned) will be returned, at a the latest, within 3 workdays of pickup. -- 3 of 21 -- Page 4 of 21 CUI CUI 1.8. HOLIDAYS. The table below identifies Federal Holidays that are observed. When a holiday occurs on a scheduled pick up or delivery day, the scheduled pickup and delivery will be performed on the first workday following the holiday. January 1 New Year’s Day 3rd Monday in January Martin Luther King Jr. Day 3rd Monday in February Presidents’ Days Last Monday in May Memorial Day June 19 Juneteenth July 4 Indep…