MLB-Forklift Maintenance and Repair

DEPARTMENT OF HOMELAND SECUITY (DHS) PERFORMANCE WORK STATEMENT FOR Various Material Handling Equipment 1.0 GENERAL 1.1 BACKGROUND The United States Coast Guard (USCG) Surface Forces Logistics Center (SFLC) Inventory Control Point (ICP) warehouse located in Baltimore Maryland provides support for over $800M in inventory for the US Coast Guard fleet, servicing over 2000 assets. The material handling equipment referenced in the statement is an integral part of the warehouse’s ability to service the fleet. There are four (4) forklifts of varying ages, manufacture and model numbers that require consistent upkeep and maintenance (see equipment list for additional information). 1.2 SCOPE The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items for non-personal services necessary to perform maintenance services as defined in this Performance Work Statement. 1.3 OBJECTIVE The Contractor shall be responsible for maintaining operational capability for all material handling equipment listed on the material handling equipment list at the USCG SFLC ICP in Baltimore Maryland. The objective of this responsibility is to ensure that no more than one (1) piece of equipment being down for no more than 1 (one) week at any given time. The objective is supported by the tasks listed in this PWS, which have been designed to achieve and sustain operational capability. 1.4 GENERAL INFORMATION Quality control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is how they assure themselves that their work complies with the requirement of the contract. -- 1 of 5 -- 2.0 SPECIFIC REQUIREMENTS/TASKS 2.1 TASK ONE: PREVENTATIVE MAINTENANCE (PM) 2.1.1. Perform quarterly PM services on all equipment listed on the material handling equipment list in accordance with the manufacturer’s specifications. This includes changing oil, filters, fluids, as well as adjusting and checking brakes, lights, and safety devices. Additionally, any other minor maintenance tasks specified by the manufacturer should be completed. 2.1.2. Perform annual PM services in accordance with manufacturer specifications. This includes but is not limited to repairing/replacing hydraulic hoses and leaks, inspecting, repairing/replacing tires, brakes, bearings, filters, hoses, fluids, safety lights and equipment. These tasks are considered major or mandatory maintenance replacements and should be conducted as required by the manufacturer. 2.2 TASK TWO: PM CHECKLISTS 2.2.1. Contractor shall document and record details of each preventative maintenance inspection. 2.2.2. COR approval signature is required at the time of inspection on all PM checklists. 2.3 TASK THREE: UNSCHEDULED REPAIRS 2.3.1. A quote must be submitted to the COR and approved by the Contracting Officer for any repairs or services not covered under preventative maintenance before proceeding. 2.3.2. Contractor shall perform minor repairs not previously identified during inspections in timely manner. They shall provide troubleshooting advice and, if necessary, schedule a visit to perform the required minor repairs. For the purpose of this contract, minor repairs are defined as any request for service that is not covered under normal preventative maintenance. 3.0 CONTRACTOR PERSONNEL Contractor personnel assigned to the maintenance and repair tasks shall possess the necessary qualifications and expertise in accordance with the level of maintenance and repair required for the stated equipment. 3.1 Employee Access Contractor employees shall contact COR via email or telephone 24 hours prior to arrival on base. If prior notice is not possible, contractor employees must coordinate same day arrivals with COR for escort on base. All contractor vehicles must have proof of state registration and current proof of insurance. 3.2 Employee Identification Contractor employees visiting Government facilities shall wear clothing or other items (ex. badge) that, at minimum, displays the Contractor name and employee’s photo. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view, above the waist at all times. -- 2 of 5 -- 3.3 Employee Conduct Contractor employees shall comply with all applicable Government regulations, policies, and procedures (ex. fire, safety, sanitation, environmental protection, security, off limit areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the USCG or DHS. The COR shall ensure Contractor employees understand and abide by DHS Security established rules, regulations, and policies concerning safety and security. 3.4 Removing Employees for Misconduct or Security Reasons The Government Facility Commander may remove any Contractor employee from USCG facilities and bar that employee’s re-entry for misconduct or security reasons. The Contracting Officer may recommend that the Contractor remove any Contractor Employee for performance reasons, when a Contractor Employee is not performing to the requirements of this contract. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee for performance reasons. 4.0 SECURITY Contractor access to classified…