Vehicle Gate Maintenance

Page 1 of 28 AUG 22 PERFORMANCE WORK STATEMENT (PWS) Quarterly Gate Maintenance Part 1 General Information 1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. 1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide Quarterly Gate Maintenance. 1.2 Background: has five (5) vehicle gates that require quarterly maintenance to ensure 24/7 operation of the gates. To ensure the gates remain operational and functioning between maintenance intervals repair within 72 hours of notification of non-operational status is required. See Attachment 3 for gate locations. 1.3 Scope: The Contractor shall provide non-personal service(s). The scope encompasses a cyclic quarterly maintenance schedule designed to identify, mitigate, and repair wear-and-tear before catastrophic failure occurs. The Contractor shall execute these services in strict accordance with original equipment manufacturer (OEM) specifications, Underwriters Laboratories (UL) 325 safety standards, and applicable Department of Defense (DoD) physical security regulations on the vehicle gates. 1.4 Period fo Performance: Contract will encompass a base plus four (4) option years. Base Year: 1 Aug 26 thru 31 July 27 OY1: 1 Aug 27 thru 31 July 28 OY2: 1 Aug 28 thru 31 July 29 OY3: 1 Aug 29 thru 31 July 30 OY4: 1 Aug 30 thru 31 July 31 1.5 Objectives: The primary objective of this contract is to ensure the continuous, safe, and reliable operation of the installation's physical security barriers. See Part 5 Specific Tasks for CLIN structure, and tasks required. 1.6 General Information: 1.6.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall -- 1 of 28 -- Page 2 of 28 AUG 22 develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract. The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within (30) days after date of contract award (15-20 days). The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within (5) days. If the Government has provided comments, the Contractor shall then have (10) to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than (I0) prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable: (a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team; (b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals); (c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses; (d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance; (e) How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control); (f) How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials; (g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and (h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years. 1.6.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within 30 days upon completion of each option period or Task Order. -- 2 of 28 -- Page 3 of 28 AUG 22 1.6.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within one (1) hour of identifying those issues. Verbal reports shall be followed up by written reports within three (3) business days, detailing the time of notification, time of arrival, root cause of failure, parts replaced, and total labor hours expended. 1.6.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds). 1.6.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal. 1.6.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a S…